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Allstate Insurance: London South Agency - "We've moved"

3.4

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Location details

395 Wellington Rd Unit 6, London, ON, N6C 5Z6, Canada

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3.4162 reviews
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Richard Grant's profile image
Richard Grant 
a year ago

Adding to the pile of terrible customer service reviews here. Been with Allstate for the past 5 years as they USED to be competitively priced, over the last 8 months I have seen rate increases across home and auto in excess of 40% with no changes to my policy nor any claims or tickets, explanation I am given is "well things are more expensive for us, so..". Customer service is absolutely horrible, I have since changed company's (finding 30% cheaper rate for the same service elsewhere) all I am trying to do is contact a human... read more

Muzammil Hassan's profile image
Muzammil Hassan 
2 years ago

Terrible customer service. I had an accident and trying to contact them but after every hour of wait time my call is getting disconnected. At the end I reported my claim using the app and I haven’t heard back from anyone so far. It is the worst insurance company. If I go to the option of getting new insurance on the phone they pick up the call right away. Not happy at all with their service. 

Lisa Haskell's profile image
Lisa Haskell 
2 years ago

Wait time on phone is ridiculous. Over 1hr wait time 

Brittany Amaya's profile image
Brittany Amaya 
2 years ago

I STILL HAVE NOT heard back from any agent. Does anyone even work there? This is absolutely ridiculous. June 8th 2024 was the day I started my incredibly annoying journey of trying to get a hold of an agent. It is now August 12th. I have sold one of my vehicles on my policy. I have submitted all necessary documents and nothing has changed. My app is still saying I have 2 vehicles and they are still billing me for 2 vehicles. WILL SOMEONE PLEASE HELP! I have already submitted a terrible Google review, they responded on there ... read more

Jamil Jadoua's profile image
Jamil Jadoua 
2 years ago

Frequently asked questions about Allstate Insurance: London South Agency - "We've moved"

How is Allstate Insurance: London South Agency - "We've moved" rated?

Allstate Insurance: London South Agency - "We've moved" has a 3.4 star rating with 162 reviews. 

When is Allstate Insurance: London South Agency - "We've moved" open?

Allstate Insurance: London South Agency - "We've moved" is permanently closed. 

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