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990 N Walnut Creek Dr Ste 1005, Mansfield, TX, 76063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bad customer service. I was working with Esmeralda Lopez for a quote on a rental house I own. She sent me it and I had some quetsions. She did answer those questions and I had a few additonal questions. It has been more than a week and no reply. I called the office and was told she had had a family emergency last week and she is on vacaiton this week. Why wouldn't she have an out of office on? Do customers not get their phone call or emailed returned for two weeks? Unacceptable.
Julia and her team are amazing! I was with my past agent for 20+ years when they lost my business! This agency was responsive, communicative and has my best interest in mind. I’m so excited to give them all my business for my auto, houses, cars and boat.
When I call the office, someone is always able to help and answer my questions.
Esmeralda is the best. She does everything carefully, accurately and tries to get you the best quote. Nice having a live person to handle all our insurance needs. Laura is wonderful as well—you call or email her and immediately a response to help out.
This office is the best! They are always there with the answers to my questions, and believe me I can come with a lot of questions. Trust me when I say you never want to cut corners when it comes to insurance and we have many choices for who we want as a carrier. When it comes down to it we want a fair price and great service. We get both here and that is why we stay. If you are in the market for a great insurance agency I highly recommend Julia Serenro and her staff!
Allstate Insurance Company - Julia Serebro, Premier Agency has a 4.6 star rating with 48 reviews.
Allstate Insurance Company - Julia Serebro, Premier Agency is closed now. It will open tomorrow at 9:00 a.m.
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