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6666 Security Blvd Ste 6, Baltimore, MD, 21207, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
This is the worst agency to deal with when it comes to getting anything done. It seems that none of the other employees know how to do anything except Sara. They increase the premium every 6 months by $10-20 even for good drivers. On top of that, they never return your call unless you call multiple times. Even emails don’t get answered. So glad that I switched to a different insurance company and now I am paying 1/2 of what they were charging me.
I am not happy that my insurance has consistently gone up every six months when it should be going down! Good drivers should not be held accountable for uninsured drivers by paying more. In addition I feel that my agent could at least act like she respects my business. Loyalty should mean something. Because my agent only sees me as a number, I am leaving as soon as I can. Where there is a will there is a way; even if it is only on principle. If someone doesn't respect you leave them alone. As a Senior discounts of less than ... read more
It's getting better for me. Being old school and learning the application was challenging and frustrating. However the more you use the app. The better you become and easier and user friendly on the app. Excellent service and the agency provides the service and experience to serve.
During COVID, I joined the pay as you go insurance. Now I’m paying a lot more on the pay as you go. When I tried to convert to traditional coverage with Allstate, I was quoted 3x higher thane the pay as you go rate. Looking for a traditional insurance outside of Allstate.
The best insurance agency I’ve ever had great leadership from Teresa Scott and her team provides excellent customer service very knowledgeable, professional and caring staff every time I called them never any issues. I highly recommend them to family and friends I’m not going anywhere very satisfied customer.
Allstate Insurance Agent: Theresa Scott has a 3.1 star rating with 38 reviews.
Allstate Insurance Agent: Theresa Scott is closed now. It will open on Monday at 8:30 a.m.
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