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452 W State Rd Ste B, Island Lake, IL, 60042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I originally chose this Allstate agent because she was small and personal; I valued the idea of having an agent who would know my account and provide attentive service. I have been a loyal Allstate customer for over 10 years, and I’ve always loved this insurance and the price; however, lately it feels like they’ve become too big to care about customer service. Recently, I made changes to my auto policies, and at no point was I told there was an outstanding balance for the remaining time on the policy, nor when I recently cal... read more
If I could give 0 stars I would. I have gone through the claim process multiple times with Allstate one of the claims a literal tree fell on my roof and my roof was still denied. I made a claim in September for a car that hit my parked car. I have been working on this process for near three months and they said to make it quicker to drop it off at a shop of my choice and they could work on the supplemental process. My car has been in the shop for 3 weeks now. I am beyond livid and can not WAIT for these claims to be over to ... read more
Very responsive.
My recent experience with this office exceeded my expectations. Chantelle went above and beyond making sure that I had everything I needed and in a timely matter. I felt very comfortable in choosing this agency to take care of all my auto insurance needs. Definitely 5 stars for customer service!!
Allstate Insurance Agent: Rebecca Wesolowicz has a 4.5 star rating with 41 reviews.
Allstate Insurance Agent: Rebecca Wesolowicz is closed now. It will open at 9:00 a.m.
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