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Allstate Insurance Agent: Matthew Devine
- Insurance
- Cumming, GA
About this business
Location details
3625 Hutchinson Rd Ste A, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got renewal notice on auto policy. Have been trying for days via email and phone calls to find out about renewal $$ amount, as it looks off. Saw that per "Your Agent data" when I sign in, that the agency address (not this one) is given, is open on Saturday. Just called and recording kicks right in " customer not available." So, not open on Saturdays! What a misleading agent, not only on this website but on phone calls where I was told "someone will call you back." Which has not happened! But of course, Matthew Devine still h... read more
THEY ARE THERE TO TAKE YOUR MONEY BUT WHEN YOU NEED TO GET A HOLD OF THEM, THEY ARE NO WHERE TO BE FOUND. IT'S GOING ON 72 HOURS SINCE I FIRST CONTACTED THEM AND THEY WONT RESPOND/CALL BACK FOR A SIMPLE POLICY CHANGE PROCESS. WHY WOULD YOU CHOOSE THEM TO ENSURE YOUR MOST VALUABLE ASSETS IF THEY CAN NEVER BE CONTACTED?
Got renewal notice on auto policy. Have been trying for days via email and phone calls to find out about renewal $$ amount, as it looks off. Saw that per "Your Agent data" when I sign in, that the agency address (not this one) is given, is open on Saturday. Just called and recording kicks right in " customer not available." So, not open on Saturdays! What a misleading agent, not only on this website but on phone calls where I was told "someone will call you back." Which has not happened! But of course, Matthew Devine still h... read more
Initially they seem great, but I’ve sent emails that have gone unanswered. I received emails from them about products, I had interest in a financial product but never heard back. I got my FIRST renewal and the rate definitely increased, I asked why, and no answer. I thought the purpose of local agencies was to avoid call centers? Also, highly disappointed I keep getting penalized for bad drivers but fortunately for Allstate that’s most insurance companies. I have two old cars that’s I’ve probably paid more premium than they’... read more
We engaged Sam Yoon at Matthew Devine Allstate Insurance to secure commercial landlord and rental property policies for our corporate-owned real estate portfolio (LLCs). The experience was a complete and costly waste of time, punctuated by a concerning level of professional negligence and misrepresentation. The agent repeatedly provided assurances about policy coverage and timelines that they consistently failed to deliver on. After significant back-and-forth and delays, the policy drafts we finally received were structured ... read more
Frequently asked questions about Allstate Insurance Agent: Matthew Devine
How is Allstate Insurance Agent: Matthew Devine rated?
Allstate Insurance Agent: Matthew Devine has a 3.6 star rating with 70 reviews.
When is Allstate Insurance Agent: Matthew Devine open?
Allstate Insurance Agent: Matthew Devine is open now. It will close at 5:30 p.m.
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