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3625 Hutchinson Rd Ste A, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Using alstate insurance was the worse experience I have ever had with a insurance company!
They do not answer calls. I have been trying to cancel an auto policy for 2.5 months.
My Allstate agency was bought out by this firm. I received no notification from either Allstate or the new owner. Upon receipt of my homeowner renewal, I reached out and spoke with an agent, Rebbeca Mink. She was to have had the service manager, Patrick Oliver, contact me regarding my concern of not having received notification of their purchase. To date, I have received no response from him. In addition, in my initial conversation with Ms Mink, I requested her to e-mail me a review of both auto and homeowner policies for ad... read more
Called a month and a half prior to our policy ending, and they never answered the phones. They greedily assumed we wanted to continue coverage. Why assume when we never paid you? Coverage I thought ended on the date it was covered through. They charged an entire month and one week worth- without sending an invoice, email, or text, and we’re now in collections for services we don’t want. The only reason it was ever ended is because someone from outside of the office itself called asking for declaration docs from the new insur... read more
After 7 years of patronage to this company, and after a $500+ rate increase, I switched companies with an effective date for 1/25/26 with my new company. After an unanswered email to Matt, on Tuesday 12/30/25 I spoke with someone on the phone at the Cumming office who assured me that the cancelation would go into effect on 1/25/26 instead of renewing and also when my new insurance policy would begin. I confirm 3 times on the phone while the woman constantly interrupted me, assured me AND tried to also talk me into staying vi... read more
Allstate Insurance Agent: Matthew Devine has a 3.4 star rating with 77 reviews.
Allstate Insurance Agent: Matthew Devine is closed now. It will open tomorrow at 8:30 a.m.
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