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1125 Georgesville Rd, Columbus, OH, 43228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Always get my questions answered or problems taken care of. Jennifer is the best always ask for her first.
Very rude, talk down to you customer service! My premium DOUBLED after the first six months of having my insurance! I figured it was a mistake. So, I called. This snooty ....... informs me that because I had a minor accident, ezpay discount fell off, good payer discount fell off, and good driver discount fell off. First of all, I thought I had accident forgiveness! Obviously, I didn't! I guess you only get that if you ask for it?! Seriously? Pretty much every one of their commercials talk about accident forgiveness! Anyhow, ... read more
Absolutely horrible customer service. They care more about collecting money than informing their clients on the product. The customer service line doesn't communicate with the agent's office and even when they do, they have no follow through. I waited two months for someone to call me back because I bought a new car and needed to switch the vehicles to no avail. I called customer service several times and they told me they would leave a message for my agent. Nothing. After I finally got through to the office and explained my... read more
Allstate Insurance Agent: Matt Rudolph has a 2.3 star rating with 3 reviews.
Allstate Insurance Agent: Matt Rudolph is open now. It will close at 6:00 p.m.
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