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Specialties As an Allstate Agent in Saint Augustine, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. For product disclosures and other information visit my website. History Established in 2014. We opened our doors in October 1, 2014 in Saint Augustine, Fl. As an Allstate Agent in Saint Augustine,... read more
559 W Twincourt Trail Unit 605, Unit 605, Saint Augustine, FL, 32095, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I called in to renew my flood insurance on my home. The automatic voice response recording couldn't respond to any of my answers to my concerns. When it finally offered the option to speak with a live agent, I jumped on it. I was connected with Sarita Poirier, who actually goes by Sara. She was a breath of fresh air. She was very knowledgable, but what stood out in my mind was how upbeat and friendly she was. Very professional but so pleasant she didn't come across as stuffy and disinterested. Made my day.
Called in several time to cancel my policy and on two attempts as soon as I mention cancel policy the call ended. Called back in to my local office and Ivette Reyes was able to turn my unfavorable experience into a positive one. She also acknowledged me as a long-standing client and asked about my reason for leaving. Thanks for your help as i do not like to leave unfavorable review. :)
Very gd and prompt service.Excellant work.
Luis and his team are great to work with.
I have found Luis Vienrich Allstate Insurance Agents to be some of the best individuals with to work. There always are help in getting the insurance you need and then some.
Allstate Insurance Agent: Luis Vienrich has a 4.5 star rating with 131 reviews.
Allstate Insurance Agent: Luis Vienrich is closed now. It will open at 9:00 a.m.
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