Allstate Insurance Agent: Kenneth Merrell

floridasunshine813 

on Google

a month ago

Erica came HIGHLY recommended by several neighbors. She was incredibly kind, responsive, and professional from the very beginning. She took the time to explain everything, answered my questions without any pressure, and genuinely wanted to help us find the best coverage. She handled our final decision with so much grace. If you’re looking for someone who is knowledgeable, honest, and truly cares about people, I wouldn’t hesitate to recommend Erica at Family First! 

Keith Liebenstein 

on Google

6 months ago

I have had Allstate for almost twenty years. When my agent retire they sent my policy to Family First. I didn't realize till 5 months later when I got some mail. When I called and asked as to why I hadn't been notified, I was told it was to much work. I just got my autorenewal, and the policy on one of my two vehicles, went up 65% from the previous 6 months. My other vehicle stayed the same. My original aget would call if the premium was goin up 5%. "FAMILY" must mean them, definitely not the customer. 

D I 

on Google

6 months ago

These people are frauds. They like to steal from people by using bait and switch tactics. Purchased a policy and paid in full for an entire year. Six weeks later they raised the price by one third and told me I still owed them. Tried calling them all day. They were dodging me by saying they were in a meeting or on the phone and that they would call me back and never did. They are a bunch of lying thieves who have no problem lying and stealing from people. Stay far away from these people before you become their next victim 

Steve Gonzalez 

on Google

6 months ago

I’ve been covered by Allstate for 20+ years. I’ve periodically compared prices and coverage, and every time the other companies say “keep your current coverage, we can NOT match your prices”!!! Thank you Allstate 

Greg Launier 

on Google

11 months ago

Great team. Took the time to answered all questions about my policy