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220 Dixie Hwy, Chicago Heights, IL, 60411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My insurance agent Kelli Davenport has always provided the BEST customer focused service in the 20 plus years I have been a customer. On a major holiday, I was awakened to the loudest crash in my front bedroom! I had issues with some very territorial raccoons coupled with the fact that we had some very severe thunderstorms, and as a result part of my roof caved in!! I immediately called Kelli in a panic and needed direction on next steps. Kelli and her team were amazing!! I was so grateful for her prompt and personal attenti... read more
I continue to be so very impressed with my Allstate agent Kelli! I had a pressing insurance request just recently and yet again, she provided a thoughtful approach to help me identify customized options that addressed my needs. She’s knowledgeable, customer-focused and incredibly responsive. Having worked with other insurance companies/agents in the past, I can confidently say that she stands out in terms of customer service. One thing that really stands out— she always ensures that all my questions are addressed before we e... read more
I’ve been a longtime client of Kelli Davenport, and working with her through the years has been one of the best decisions I’ve made for my home and auto coverage. Not only does she consistently find great coverage at a competitive price point, but her customer service is truly unmatched. Shes going to teach you about what you’re investing in. She goes above and beyond, when challenges come up, she doesn’t just sit on the sidelines. She gets in the trenches, advocates on your behalf, and makes sure you’re taken care of every ... read more
OVERPRICED AGENCY FOR LACK OF CUSTOMER SERVICE — WORST AGENCY, I DO NOT RECOMMEND THIS OFFICE This has been, without question, one of the worst experiences I’ve had with an insurance agency. I’ve never had an insurance agent make me feel like just another policy instead of a valued customer—and that alone says everything about how this office operates. The entire reason you work with an agent is to have support when it actually matters. I rarely reach out, but when I do, it’s because something is important and time-sensitive... read more
I’ve been with Kelli and her staff at Allstate for many years and it’s always been a great experience. They treat everyone like family and go above and beyond to make sure you receive every eligible discount and the best possible rate. I’ve personally bundled my home, auto, life, and umbrella policies with Allstate. I appreciate that they are always responsive, reliable, and willing to help. Would highly recommend this agency!
Allstate Insurance Agent: Kelli E. Davenport has a 4.3 star rating with 35 reviews.
Allstate Insurance Agent: Kelli E. Davenport is open now. It will close at 6:00 p.m.
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