This profile has been claimed by the business owner or representative.
300 Jarvis Ct, Ste 3, Troy, IL, 62294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not really the one to leave bad reviews but I think this one is needed. Last month in November me and my girlfriend cancelled our auto policy with Allstate and just leaving our Homeowners insurance with allstate because it was Paid in full for the year but December 19th 2025 we had a charge on our debit card account. I called to clearify the charge because when we cancelled auto insurance in november I made sure to ask if the homeowners insurance would increase this policy or increase after renewal, I was assured by DAWN... read more
Suzy Douglas, and Jessica Harrison-Wilkens at Allstate in Troy are great to work with. I have had them for years and they have helped me out every time I have needed them. They are competitively priced as well.
I had the pleasure of working with Erica as my insurance agent, and I can honestly say she went above and beyond to make the process smooth and stress-free. From the very beginning, Erica was professional, friendly, and incredibly knowledgeable. Thanks to Erica, I feel confident that I made the right choice in coverage, and I have peace of mind knowing I have someone dependable to turn to if I ever need help.
I always have problems getting in touch with my agent. Leave messages. No call back. No answer at the office. I usually have to drive about twenty five minutes and go to the office and talk with her. I have discussed this with her. She said it’s the new phone system. Just tried calling her about a quote on a car I am interested in purchasing. ???? Should I buy it?? Need it insured. Cannot drive without insurance.
Insurance and pricing were comparable to others. It frequently took several phone calls and e-mails to resolve any issues we had. Page who answered the phone was always very polite and helpful. We did not have the same friendliness from our agent Jennifer, especially after cancelling our policies. Happy that we found better coverage elsewhere for significantly less.
Allstate Insurance Agent: Jessica Harrison-Wilkins has a 3.8 star rating with 28 reviews.
Allstate Insurance Agent: Jessica Harrison-Wilkins is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com