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Allstate Insurance Agent: Acquanette Chatman
- Insurance
- Avondale Estates, GA
About this business
Location details
118 N Avondale Rd, Avondale Estates, GA, 30002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My time with Allstate has proven that customers do not matted to them. Especially the office of Acquanette Chatman. They are happy to take your money but if you need help or to communicate with them, you will not find it here. On July 26th I emailed Acquanette Chatman at the email provided via the Allstate app to update the information on the roof on my house and request a premium review since I replaced my roof out of pocket. I had to follow up again nearly a week later due to no response. On August 1st I got the one and on... read more
need amount of auto and home for next month to plan payment
My experience with Ms Chapman was very favorable she delivered on what she told me she would She went above and beyond to make sure that I was taken care of properly and with respect!!!! Ms Chapman showed up and showed out ten toes down she made it happen for me !!!! Again thank you Ms Chapman for caring and understanding and showing me that as a valued customer of AllState for 34 yrs that me and my family matter❤️
This agency is awful! I emailed and called their office multiple times to cancel my home and auto insurance. They claimed they didn’t get my email, then they didn’t return my calls. When I finally got a hold of someone, they asked for the first page of the Declaration Policy of my new insurance in order to cancel my policy - this is not a requirement by law. I had to call the 1-800 number and Allstate finally canceled my policy.
Just take a look at all the 1-star reviews this agency has received over the years from past clients, it’s no coincidence. It speaks volumes about how poorly this so-called agency operates. Stay away from them at all costs. They have absolutely no regard for their customers. They don’t answer phone calls, they don’t respond to emails, and when it’s time to review your policy or if you’re dealing with an accident or emergency, you’re completely on your own. They simply do not care. What makes it even more upsetting is that I ... read more
Frequently asked questions about Allstate Insurance Agent: Acquanette Chatman
How is Allstate Insurance Agent: Acquanette Chatman rated?
Allstate Insurance Agent: Acquanette Chatman has a 2.6 star rating with 96 reviews.
When is Allstate Insurance Agent: Acquanette Chatman open?
Allstate Insurance Agent: Acquanette Chatman is closed now. It will open on Monday at 9:00 a.m.
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