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5655 18 Mile Rd, Troy, MI, 48083, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The process of acquiring home insurance took weeks, as the price changed almost daily. We finally settled on a price about 50% higher than originally quoted. Then when I had a claim as a result of flooding in MI this summer, I spent a long time connecting to someone at claims that had no interest in helping me, eventually putting me on hold for another 15 minutes before I hung up. I would never use them again, and I mean the agent or the company.
Very unhappy with their lack of communication lately. They never answer their phone call or never call back. My suggestion is to use a different agent.
customer service severely lacking
Allstate Insurance has a 2.9 star rating with 10 reviews.
Allstate Insurance is closed now. It will open tomorrow at 9:00 a.m.
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