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Specialties I've gotten to know many local families as an Allstate agent in Sterling Heights. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Sterling Heights residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property... read more
5655 18 Mile Rd, Troy, MI, 48083, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The process of acquiring home insurance took weeks, as the price changed almost daily. We finally settled on a price about 50% higher than originally quoted. Then when I had a claim as a result of flooding in MI this summer, I spent a long time connecting to someone at claims that had no interest in helping me, eventually putting me on hold for another 15 minutes before I hung up. I would never use them again, and I mean the agent or the company.
Very unhappy with their lack of communication lately. They never answer their phone call or never call back. My suggestion is to use a different agent.
customer service severely lacking
Allstate Insurance has a 2.9 star rating with 10 reviews.
Allstate Insurance is open now. It will close at 6:00 p.m.
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