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AllSouth Federal Credit Union
- Credit Unions
- Columbia, SC
About this business
Specialties CALL US TODAY! (803) 736-3110 Originally begun in 1960 as Fort Jackson Federal Credit Union, AllSouth Federal Credit Union is a not-for-profit financial cooperative, owned and operated by its members. AllSouth Federal Credit Union is governed by a volunteer Board of Directors that establishes and reviews policy. The Directors are Credit Union members who are elected by the Membership and serve without pay. Every member has one vote, regardless of how much he or she has in shares. All Members profit -- individuall... read more
Location details
730 Elmwood Avenue, Columbia, SC, 29201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is horrible I don’t recommend any new service members to choose this financial institution for a new banking institution, too all the advisors from Fort Jackson, do not recommend new any new solders this institution
Business response:
Mike,We truly apologize for your experience. Our goal is to provide great customer service, and we're sorry to hear about your experience. If you would like to speak with a supervisor, please contact us at memberservice@allsouth.org or 803-736-3110.
I find AllSouth Federal Credit Union's account inactivity fee policy to be excessive and unsubstantiated. The $10.00 fee for inactivity on a savings account is counter intuitive. The Credit Union "takes" $10.00 ,per month, of your hard earned money, following a period of 12 months of nonactivity on the account. This does not make me feel like an "Appreciated Member". The purpose of a savings account is to "save"!! To have your financial institution "rob" you of your savings is ludicrous. My initial question is "What do they ... read more
Business response:
Sharlene, We apologize for your recent experience. We have standard practices in place regarding dormant accounts, including charging a dormant account fee. We encourage saving and regular deposits to accounts, and provide multiple notices to account holders before an account becomes dormant with actions that can be taken to keep the account active. If you have questions about your account or would like to speak to representative regarding this matter please contact us at 803-736-3110 or memberservice@allsouth.org.
They told me there closed after I waited in line! It's tax free weekend?!!!! Now I have to go to the shady check cashing place to add money to my card, like I don't have a bank account. Thanks again for the inconveniences! Hope I don't get scammed trying to get school clothes for my child.
Business response:
Kenneth, We apologize for your recent experience. It is not our typical practice to close while someone is still in line. If you ever run into a situation where you need to deposit a check when we are closed, we have services such as Mobile Deposit via Mobile Banking and night deposit at some of our locations. Thank you for being a member.
Horrible took my money they were suppose to be paying my bills with and we're not paying my bills. Put me in a huge hole. Went to the branch the manager told me she would give me $20 back to settle but they took over $1,500 from me. Got an investigator involved she noticed the wrong doing they refunded me my money. A week later they started doing the exact same thing again. I'm definitely trying to get them in court this has to stop and they need to be held accountable
Business response:
Anthony W**** joined AllSouth Federal Credit Union October 21, 2011. On October 21, 2011, Mr. W**** signed documentation indicating he wanted overdraft protection services and protection in the form of transfers from his savings account in the event any overdrafts would occur. Both types of overdraft protection services requested have associated fees. As a result, Mr. W**** accumulated $1,200.00 in overdraft fees over an extended period of time. Additionally, funds were transferred from Mr. W****'s savings account to his che... read more
Please... If you care about your money, put it somewhere other than AllSouth. Your mattress has a higher APY and is more helpful in filing a dispute than their customer service. I can't change my bank fast enough
Business response:
We apologize for your experience. We strive to provide good customer service to all of our members. We'd like the opportunity to correct this issue. Please email us at *************@allsouth.org so we can find a solution to this issue.
Frequently asked questions about AllSouth Federal Credit Union
How is AllSouth Federal Credit Union rated?
AllSouth Federal Credit Union has a 3.5 star rating with 97 reviews.
When is AllSouth Federal Credit Union open?
AllSouth Federal Credit Union is open now. It will close at 5:00 p.m.
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