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Allianz Global Assistance USA
- Insurance
- Short Pump, VA
About this business
Location details
9950 Mayland Dr, Short Pump, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I purchased $900 concert tickets and due to illness could not attend the venue. When purchasing the tickets, I also purchased Ticket Protection Insurance from Allianz Global Assistance. I filed a claim and submitted proof/documents as required. I received a response stating that they are not involved in processing my claim and should submit it to MY insurance company. What insurance company are they referring to? In other words, they took my money and then refused coverage!! Buyer beware!! Do not buy insurance from Allianz!!... read more
Global Allianz Assistance is advertised as “trip protection.” They are supposed to pay you if for some reason your trip is cancelled…in my case, a family illness. They ask for so much information that it is almost impossible to get a claim honored and get your money back. I will never use them again and will tell friends to do likewise.
if ur going to a concert and u miss it or juss don’t wanna go anymore don’t get this insurance, they will not give u a refund unless someone is actually dying…..
We filed a claim for trip interruption for a widespread power outage than encompassed the entire island we were staying on cause by wind and the Prime Minister/power company held a press conference saying the duration of the power outage was unknown (fell under the natural disaster portion of our policy). We tried to contact Allianz when we were outside the United States using multiple numbers but they did not work until we were back in the U.S. Allianz denied our claim because they felt a power outage did not make our locat... read more
Update - They sent a full refund!!!! Update...Since posting this I was contacted via Facebook chat. They are saying that the claim was made on October 8th (it was actually started on September 27th and due to power outages and no internet, we were not able to send the "proof" documentation in until the later date). I will update this review if they turn this around. I'm being told to wait it out and a claims examiner will review the case. Pease Allianz...make me eat my words. I would love to leave a RAVING review!!!! I will ... read more
Frequently asked questions about Allianz Global Assistance USA
How is Allianz Global Assistance USA rated?
Allianz Global Assistance USA has a 4.3 star rating with 7,694 reviews.
When is Allianz Global Assistance USA open?
Allianz Global Assistance USA is closed now. It will open at 10:00 a.m.
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