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Allianz Global Assistance USA
- Insurance
- Short Pump, VA
About this business
Location details
9950 Mayland Dr, Short Pump, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
During my recent visit to Quebec, Canada, June 20, 2025, I unfortunately sustained an injury. Thankfully, I had the foresight to purchase travel insurance, as one never knows what might occur. I have been utilizing Allianz for my travels since 2019, and this was my inaugural claim. The process has been satisfactory thus far, and I sincerely hope that the CHU university hospital in Quebec will not send me any further invoices . Im doing my recovering so well
Wow, this place is. A total waste of time and money, really offering no protection in case of an event cancellation etc. I'm out of $600 after over a week of them. Having 27 documents that I submitted then I sent them an email to Check-in with them to see if they could hurry up a little bit but politely. And my answer was I am at fault.My claims been denied.Because I willingly gave my ex best friend more like a sister.My wrist band to take with her when she took off earlier in the day. How was I supposed to know that she was... read more
Save your money. They only cover things that happen on rare occasions but don't cover issues that are more than likely to occur. This is on purpose Im sure, to collect money under false pretenses of you being secured only to deny you later. I won't waste my time or money again with them. Lesson learned. Purchased for sports tickets that can no longer be used because i'm required to work, paid the extra money and now i'm not only out the ticket money but the money I wasted on the insurance in an attempt to be responsible. HA!... read more
When I reported the damage, I noted several times that the credit should be made by bank transfer - and not by cheque. It is impossible to cash a physical cheque in Switzerland. Nevertheless, I received a cheque. When I subsequently contacted allianz again, asking them to cancel the cheque and transfer the money to me, I never received a reply.
Allianz has SEVERAL TIMES saved me. There have been a few times I entered a claim and they've come through not only fast but without even bothering me. I've called them very many times and they have always been VERY nice to me and not only that you are never on hold for very long. One time a hurricane put tons of people out of business for a while. That directly impacted me being able to go on my vacation. The Allianz travel insurance paid me back for the entire doggone thing! I had an airbnb and everyone knows you cannot ge... read more
Frequently asked questions about Allianz Global Assistance USA
How is Allianz Global Assistance USA rated?
Allianz Global Assistance USA has a 4.3 star rating with 7,688 reviews.
When is Allianz Global Assistance USA open?
Allianz Global Assistance USA is open now. It will close at 11:00 p.m.
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