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7225 Govan Rd, Cumming, GA, 30028, United States
Get directionsAbsolutely outstanding service from start to finish! We recently had two A/C units replaced by Allen Norris HVAC, and the entire experience was nothing short of exceptional. From the moment they arrived, the team was on time, professional, and incredibly courteous. It’s rare to find a company that not only does high-quality work but also treats your home with such care and respect. The technicians were knowledgeable, efficient, and took the time to explain everything clearly. They worked diligently and left the area spotles... read more
I’ve used Allen Norris HVAC for over 20 years and they are always professional and trustworthy. Their customer service is a lost art these days but Allen and his team never disappoint. They are the best I’ve seen, they told me up front what to expect and they delivered. They’ve always exceeded my expectations and that’s why I refer them to family and friends!
I wanted to share a positive experience we had with Allen for our AC issues. We contacted their 24/7 support service, and even though it was late in the evening (around 9 PM), Allen arrived promptly at 10 PM. He efficiently resolved the immediate problem, and I really appreciated him taking the time to explain the situation to me thoroughly. His quick response definitely saved us from a potentially uncomfortable night. The excellent service didn't end there. Allen returned the next day to thoroughly inspect both of our HVAC... read more
Allen is amazing. Cares more about high quality care of his customers instead of the quantity. Anytime I have an issue and reach out to Allen I get a response within 15mins it seems. He quickly lets me know when he can come and makes you feel like a high priority.
We replaced all three of our ancient AC units with Allen two years ago. He provided fast, friendly, and highly competent service installing three new modern efficient units. Where our old AC units couldn’t keep up on the hottest days we are now super cool all summer long. In addition we expected to see savings with the new efficient units and we were not disappointed. Our electric bills are down over $100 per month during AC season! Allen is also highly dedicated to providing excellent service after the sale. He was j... read more
Allen Norris HVAC has a 5 star rating with 208 reviews.
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