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Allen Eye Associates
- Healthcare
- Allen, TX
About this business
Location details
1511 W McDermott Dr, Ste 100, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
* Poor Office Management * The doctors are fine, but the real issue is the customer service and back‑office management. I am a high‑revenue patient due to my condition and insurance, requiring medically necessary custom contact lenses that cost five figures. After my exam, I waited about 45 days with no update, these typically arrive in 1–2 weeks. The staff had no clue about the order, I wasn’t getting callbacks, and explanations kept changing. After escalating to the office manager, Tracy, I learned the lenses had never bee... read more
Dr. Wimbush is top notch, I would say this was top 5 customer service that I have received in 10 years. The whole staff is amazing and the facility is 1st class.
Dr. Bean is great and the whole team!
Great place with great people. Needed an eye exam, hadn't gotten one in years and they were able to see me within a few days of calling. Doctors and receptionist were fantastic. Peter helped me get a pair of glasses that fit me, walked me through my options for going through insurance vs. non-insurance and explaining the benefits of both. Had basically no wait and received my new glasses within a week!
Frequently asked questions about Allen Eye Associates
How is Allen Eye Associates rated?
Allen Eye Associates has a 3 star rating with 2 reviews.
When is Allen Eye Associates open?
Allen Eye Associates is closed now. It will open at 7:00 a.m.
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