AllCare Family Medicine & Urgent Care

Vanesa N. 

on Birdeye

4 years ago

This was my favorite urgent care ever. Until 1/30/2020. I went for an emergency with a cyst in the back of my ear. Arrived 6:45 pm. My Doctor was not working so I was seen by Dr. Brantz This is what happened: He said was going to give me a shot of Lidocaine ( which never happened, and I found with another Doctor this would never work because of the infection) all of the sudden I feel spray of liquid all over my neck and hair. But he said it will a little pinch. Then cut the back of my ear and told me to hold it myself becau... read more

Jason 

on Birdeye

5 years ago

Showed up at 945am this morning for a 10am appointment with Dr Marco. He saw every patient in the office (walk ins) but never saw me. I waited an hour. I was forced to leave to take my pregnant wife to see her midwife (also a scheduled appointment) and now Dr Marco is blocking my insulin refill at the pharmacy. I have type 1 diabetes, I have had it for 24 years since I was a child. I need this medicine to survive and the office admitted to me it was there fault I didnt get seen but are blocking my refills anyways. I am now l... read more

Hugh B. 

on Birdeye

5 years ago

Do not come to this place! I had an abscess and desperately needed to have it surgically drained. My doctor, Dr. Robinette said she would contact my insurance company -- Cigna, because without their consent, l would have no insurance coverage. She said she would do it right away. Eight days later, she hadn't done it and when the nurse was called by Virginia Surgery Associates and asked why the clinic hadn't done it, said she was doing it at this juncture. However, she also told the surgery center to mind its own business. No... read more