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All Valley Car Care Surprise
- Auto Repair
- Surprise, AZ
About this business
Surprise Car Care is a family-owned and operated business specializes in auto repair, brake repair and engine repair serving Surprise, AZ and the surrounding areas. With a Master ASE Certified Technician at the helm, we take pride in our work and are committed to accurately diagnosing and fixing problems right the first time, saving you time & money. We provide top-notch maintenance service for most vehicles such as car, truck, SUV foreign or domestic vehicle. Our auto repair services include oil changes, brakes, alignments,... read more
Location details
11541 W Bell Rd Ste. 107, Ste 107, Surprise, AZ, 85378, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WHY DID THEY HAVE TO KILL GRACE!? I brought my car to All Valley Car Care for minor repairs, expecting professional service and expertise. Unfortunately, my experience was far from that. What started as a routine repair spiraled into a series of repeated issues, poor workmanship, and catastrophic engine damage that left my vehicle inoperable. Despite multiple attempts to have the shop address these concerns, each repair led to new problems, requiring my car to be returned again and again. After an independent inspection by... read more
Worst service of my life. I paid TWICE to get my ac repaired and paid TWICE with nothing being fixed. They over charge, wont fix the problem and kept my old parts when I specifically asked for the old parts back so I can inspect them myself to see if whatever issues they stated were accurate. The first time I came in, they were nice and told me it was a certain issue. The second time I came back to try and get that issue fixed, they told me it was something completely different. They wanted to charge me over $1,400 all toget... read more
The absolute worst place ever. WARNING: do not take your car here. I have just hired my daughter a lawyer to deal with these lying theirs. Charged them ****** for parts never even put in. He knew they were getting ready to move state. They broke down 3 different times All the parts he wrote on invoice never even put it. See you in court Don't deserve a rating.. itS ZERO
Business response:
<p>This is no a normal practice for all valley car care at any of our stores, Unfortunately our name has changed and the ******** store in front of ** stole our old name.</p><p>The customer name does not appear in our database.</p>
My grandson took his car in check engine light. They replaced the catalytic converter. Shortly thereafter same issue. Catalytic converter again. They referred him to Dealership. The Dealership replaced the catalytic converter. Apparently Surprise Car care put the wrong one in. Another ******* He later went in for an oil change. This time they called him and said he needed an oil pan. This time we went in with him. They said Apparently when he had last oil change the plug had been stripped and the could not remove it. Well th... read more
I took my car to Surprise care car for a blown head gasket and a miss firing issue with the # 5 cylinder l spoke to ***************************** who stated it would cost $3500 for the work. Then came the added parts like head gasket set $500 and new water pump which I agreed to which now the cost was at $4200 few days later I go to the shop and was told my ***** that the block inserts were stripped. ***** states this will cost more and that will bring total around $5500 l told ***** l will think about this and come in the n... read more
8/2021 Took my car in to have three bolts replaced that were missing from the transmission pan during the initial installation of my transmission by Surprise Car Care which was discovered during an oil change by another Auto Shop. I called and spoke to ***** who explained it was out of warranty but due to the issue they would replace the bolts. While my car was at Surprise Car Care ***** informed me that my battery was testing low and would fail soon. I gave him my permission to replace the battery with a new one. 11/2021 My... read more
In my experience, the business Owner "*****" was not being honest on telephone - I did not understand why at first, but he seemed to go around in circles when being asked simple basic questions about the service. He was good about providing a quote for the services, but he refused to check with the technicians when I asked about a ballpark time it would take to do the service. I needed the car within a two-day period ****** but I simply could not get him to verify this. Thus, when I asked again, his ego and short temper took... read more
RecommendedSurprise Car Care has been a life saver for us!! We are new to town and started going there 2 months ago. They've taken care of us quickly and been priced fairly. Hands down, the best service I've ever had from a shop! We are customers for life!
Honest and affordable. They communicate so well and keep you updated on what exactly to expect and when. I would highly recommend them to do any and all service on your vehicle.
Frequently asked questions about All Valley Car Care Surprise
How is All Valley Car Care Surprise rated?
All Valley Car Care Surprise has a 4.8 star rating with 778 reviews.
When is All Valley Car Care Surprise open?
All Valley Car Care Surprise is open now. It will close at 5:30 p.m.
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