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All Carpets Cleaning & Repair
- Home Services
- Tugun, QLD
About this business
All Carpets Cleaning & Repair is your local one stop for all your water damage,, carpet repair, carpet laying, rug, carpet & leather cleaning, our carpet cleaning experts are equipped with the most powerful and effective carpet cleaning equipment and products, manufactured by industry leaders. We invest lots of money in the latest cleaning technologies and only use carpet cleaning products which are absolutely safe to be used in any home, so we can give you the benefit of cleaner and healthier carpets, Our professional carpe... read more
Location details
1 Wyberba St, Tugun, QLD, 4224, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT GIVE THESE JOKERS BUSINESS. We are still experiencing an ongoing nightmare with this company. The job took more than 5 weeks only to return a damaged and dirtier rug. Ongoing discussions about re-cleans and refunds have gone nowhere with over 50 emails and calls now being ignored. It was just meant to be a rug clean.
I wish I read the google reviews before engaging these guys. Clearly they engage with rogue contractors to deliver on their behalf. Started by the contractor turning up to the wrong address, he then tried to lay the carpet without underlay (lucky I pushed back), tried to charge $50 more than the fixed quoted price at the end of the install, and then did not dispose of the carpet even though removal was included! When I took it up with the contractor and All Carpets direct I heard nothing. Disgusting business.
I would give this company zero stars if I could. My rug was picked up over a month ago for cleaning, and when it was returned, it was clear that nothing had been done to it. The stain I had hoped would be removed was still there, still smelling of fresh animal urine. I don’t believe the rug has been cleaned at all. To make matters worse, the company refused to leave until payment was made, even though the service was never provided. They essentially held my family hostage in our home until I paid for a cleaning that wasn’t d... read more
Really poor service and communication. I would not use this company again. Several promises for when they would deliver our rugs back cleaned and they keep stalling. I have been waiting months and have had over 20 phone calls trying to get my rugs back.
Lack of Efficiency The appointment was for 2pm. At 3pm I rang and asked if they were still coming. At 3.21pm I was advised the cleaner didn't have the leather cleaning gear in his van and hadn't realised this was a leather job when he had packed his van that morning. I left an appointment early to come home for this so I'm pretty annoyed.
Frequently asked questions about All Carpets Cleaning & Repair
How is All Carpets Cleaning & Repair rated?
All Carpets Cleaning & Repair has a 2.1 star rating with 17 reviews.
When is All Carpets Cleaning & Repair open?
All Carpets Cleaning & Repair is closed now. It will open tomorrow at 8:00 a.m.
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