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Alive Credit Union

4.0

About this business

We're here to help you earn more and save more for a financially fit lifestyle that's all your own. 

Location details

9790 Touchton Rd, Jacksonville, MO, 32246, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.0126 reviews
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Patrice Cohen's profile image
Patrice Cohen 
recommend  Recommended
5 years ago

Mrs. Gunter: I'm writing you regarding my experiences with your Credit Union. My name is Patrice A. Cohen, member number 192415. Your Receptionist Maria DG is the most patient person I've come across since relocating to Jacksonville, Florida. Maria has been always so very gracious towards me. She inspires me. She has also been one of my biggest cheerleaders, for lack of a better word. She goes out of her way to assist me, has taught me so much more regarding relationships. Kudos to Maria. She deserves a commendation. Maria h... read more

Business response:

Thank you for the wonderful note. Maria is a great asset to the Alive team for sure! 

Debbie Kuntz's profile image
Debbie Kuntz 
5 years ago

My boyfriend has been trying to get HIS money for over a month every person he speaks with tells him something different. To add insult to injury the last person put him on with someone else who speaks spanish to try to convince him to leave his money in there ( his name is spanish) his english is perfect and better than his spanish! Just WOW! 

Debra Webb Rogers's profile image
Debra Webb Rogers 
5 years ago

Terrible customer service! Lots of roadblocks to getting issues resolved. Go elsewhere - there are lots of other choices. 

Chrissy Whelan's profile image
Chrissy Whelan 
6 years ago

Don't use this bank. Extremely Poor service. I have been a member for less then a month. I am so not happy with your bank. first you send me my debit card, but it says in a few days I will get a pin for it. that was on the 16th of this month nothing yet. I talked to someone who setup my account she told me to call the number to activate it. guess what no number to call.I sent an email via my account on the 17th for help still waiting on a response. I called the 904 number it said office is closed but if before 6pm hit this k... read more

Glinda Stansell's profile image
Glinda Stansell 
recommend  Recommended
6 years ago

Cindy Jackson in the Jacksonville, FL office on Atlantic Blvd. went above and beyond to help me when I experienced fraudulent activity in my checking account. Cindy is awesome and was able to take care of everything epeditiously with patience and a pleasant attitude!! -- Thanks a million Cindy. 

Tamika McCants's profile image
Tamika McCants 
6 years ago
Veronique Brito's profile image
Veronique Brito 
recommend  Recommended
6 years ago

just joined about 6 months ago but they have been very nice to me answered all of my questions and Karen was very nice with helping me with the paperwork to change my Ira. I appreciate the help from all of the staff 

Theresa Wilson's profile image
Theresa Wilson 
7 years ago

Big shout out to Jane and Carol at the St. Vincent's Riverside branch. You are both outstanding with your service to those whom you help daily! Thank you! 

Brenda Prevost Lipscomb's profile image
Brenda Prevost Lipscomb 
7 years ago

Tammy Hoover in the Hammond , La. office went above and beyond to help me and my husband out. We went to Pigeon Forge , Tn. For a few days. My husband found his dream car at an antique car rally. We had no clue how to get the money from our savings. Tammy called the Y12 Credit Union near us and had everything set up. It was an awesome experience thanks to Tammy. I would never go back banking anywhere else. Tammy , Diana and Kay are awesome !!!❤️ 

Frequently asked questions about Alive Credit Union

How is Alive Credit Union rated?

Alive Credit Union has a 4 star rating with 126 reviews. 

When is Alive Credit Union open?

Alive Credit Union is open now. It will close at 4:30 p.m.  

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