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Alight Solutions - Corporate Headquarters

1.8

About this business

Location details

4 Overlook Point Ste 4OP, Lincolnshire, IL 60069, Lincolnshire, IL, 60069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.890 reviews
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Brittany Martin's profile image
Brittany Martin 
11 months ago

If I could give zero stars, I would. My son was in an accident and had to go on LOA through alight. This has been the most ridiculous experience. They want you to use online portal but no info given on claim. Every time we submit paperwork there's something else we have to to fill out and they NEVER let you know you're missing forms until you call to find out what is taking so long. The reps are nice, but the lack of communication is so aggravating and inconsistent. Awful experience. Hope to never have to use them again. 

Antonio Robertson's profile image
Antonio Robertson 
a year ago

I was on short-term disability they told me to have my therapist fill out my paperwork for my mental illness knowing that a therapist don't have a PhD and can't fill out the paperwork it has to be a primary care doctor or your psychiatrist. Now I'm at risk of losing my job 

Danielle Keefe's profile image
Danielle Keefe 
a year ago

Leaving a no star review. My husband has. Qdro set in place for his ex wife’s pension. We have a lawyer contacting them to divide the court ordered QDRO. Sent certified mail months ago. No one responds are does their job here.Sounds like the BBB will be contacted 

Sharon's profile image
Sharon 
2 years ago

Applied for an insurance agent position and they don't even give you an in person interview...it's AI. I recorded the video and got a denial email. The email said I didn't have the education or experience. Crazy because I have had my insurance license for 4 years and worked Medicare sales every season. The only thing I can say is they're racist and/or sexist. But I see this is a poorly run company and holds people hard earnings hostage when they need it most. So take another bad review... 

Amber Hott's profile image
Amber Hott 
2 years ago

If I could give zero stars, I would. The customer service team does all that they can, which is minimal. The case manager never calls, and there is always something wrong with your paperwork. Constantly trying to fight alight while trying to fight cancer is ridiculous! 

Frequently asked questions about Alight Solutions - Corporate Headquarters

How is Alight Solutions - Corporate Headquarters rated?

Alight Solutions - Corporate Headquarters has a 1.8 star rating with 90 reviews. 

When is Alight Solutions - Corporate Headquarters open?

Alight Solutions - Corporate Headquarters is closed now. It will open on Monday at 9:00 a.m. 

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