Alfred Matthews Auto Service Center

Genesis Nelson 

on Google

2 weeks ago

Jacob Waldo went above and beyond! Exceptional customer service! Not only was he very friendly but he kept me updated throughout the repair process and addressed each concern I had. I initially expected the price to be way higher but was happily surprised with the final total. Highly recommended!! 

Brittany O'Neil 

on Google

3 weeks ago

Disappointing lack of support and accountability I am writing this review after exhausting every reasonable option and giving this dealership ample opportunity to assist. I brought my 2021 GMC Yukon to Alfred Matthews GMC for diagnosis of a serious water intrusion issue. Their technicians confirmed that one of the sunroof drain tubes was disconnected (despite no prior work ever being done to the vehicle, and a known technical service bulletin being out for this being a known issue from the factory) and that the sunroof frame... read more

Duane Burrows 

on Google

a month ago

Friendly and professional service 

Vanessa C 

on Google

8 months ago

Recently, we took our truck in for a 2nd time to this place since it is still under warranty. It's been 2 weeks, and we couldn't even get a status update call. My husband had to call them a few times to get an update. We understand that it can get pretty busy, but a call goes a long way! Fix your communication issues, and im sure people's experience will be much better.