"Alexandria Hyundai" Service

Tunc Aydogdu 

on Google

a month ago

Extremely Disappointed with Alexandria Hyundai’s Service Department I have leased and purchased five vehicles from Alexandria Hyundai over the years, which makes my recent experience with their service department particularly disappointing. I brought my 2020 Hyundai Santa Fe in because the infotainment screen was repeatedly freezing. This is not simply a minor inconvenience—it can become a safety concern while driving. I expected a dealership I had trusted for years to take the issue seriously and work with me toward a reaso... read more

Daniel 

on Google

4 months ago

good luck trying to reach someone there 

CJ 

on Google

5 months ago

There is no clear instructions on how to check in when you get there, so you’d just have to park your car and go wait in line at the office for a service representative to check you in. Not sure what the point is of having an appointment when I waited for over 5 hours for service to be completed on my car (even though I was quoted 2 to 3 hours) while people that came after me all left before me. After I was told service was completed, I then waited for almost another hour just to get the car back from the offsite and the ser... read more

Karl 

on Google

6 months ago

Took the car in for regular service and now I have a bunch of warning lights that weren’t there before and cruise control no longer works. I now have to find another service location to fix everything these people did. DO NOT GO HERE