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Alexander Brown

4.2

About this business

Location details

Upper Level, UM17, The Trafford Centre, UM17, The Trafford Centre, Turin, GA, M17 8AA, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.219 reviews
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Keith Robertson's profile image
Keith Robertson 
2 weeks ago

I bought a tennis bracelet from Browns for my wife for Mother’s Day and had a really lovely experience. Dominika helped me in store and was really knowledgable and patient while helping me choose the right piece. The bracelet is beautiful and the quality is great. I also liked that Browns uses real, natural diamonds and that the pieces aren’t mass produced, which makes it feel more unique.. I can’t remember the names of the other consultants, but everyone in store was friendly, helpful and very professional. My wife was comp... read more

Connor Slaney's profile image
Connor Slaney 
a month ago

Horrible experience at the store in Sheffield I was looking for a ring for myself after being recommended it by a relative after being completely snubbed and mocked my a member of staff I asked for the manager who wasn’t all that much more helpful she was belittling me asking if I was “ really serious about purchasing the ring otherwise she wouldn’t have time for me “ it was truly awful and has put me off the brand as a whole. If you want to be profiled and judged based perhaps the way you look , talk etc be my guest but if ... read more

Brad Neville's profile image
Brad Neville 
5 months ago

I went into Alexander Brown Jewellers in Bluewater looking for a bracelet for my fiancée and honestly had no idea where to start. Gosia was incredible. She was friendly, patient, and made me feel completely at ease. She took the time to explain everything, shared some really interesting stories about Tanzanite, and helped me find the perfect bracelet. You can tell she genuinely cares about her customers. I left confident and happy with my purchase. I genuinly can’t recommend her enough if you’re looking for something special... read more

Russell Bennett's profile image
Russell Bennett 
5 months ago

THEY LOST OUR ENGAGEMENT RING! I purchased a ring from the Meadowhall, Sheffield store with great customer service. However, when we went back to get it resized it should have taken two weeks to return to us. After chasing multiple times finally, after 3 weeks, they admitted the company they had sent the ring to had lost it. Although very apologetic, nothing will ever replace the original ring. We were given the chance to pick another ring but only offered any compensation when we asked for it. Even then it was only a 10% di... read more

Michelle Denvir's profile image
Michelle Denvir 
7 months ago

“We bought our engagement rings at the Trafford Centre in December with Helen, who was absolutely fabulous. We returned this week to buy more jewellery and were delighted to be helped by Helen again. She is warm, professional, and truly goes above and beyond—an absolute asset to your company. Thank you for making such special moments even more memorable!”I’ve already got my eye on my next piece Helen ,Michelle& Rodney , 

Frequently asked questions about Alexander Brown

How is Alexander Brown rated?

Alexander Brown has a 4.2 star rating with 19 reviews. 

When is Alexander Brown open?

Alexander Brown is open now. It will close at 9:00 p.m. 

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