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Alden Buick GMC Auto Service
- Automotive
- Fairhaven, MA
About this business
Location details
6 Whalers Way, Fairhaven, MA, 02719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 a.m. | |
| Sat | 7:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
Service was so accommodating. I mentioned I was ready for a potential upgrade to Josh in service. He then introduced me to Brian the owner. Brian took the time to go over options for my next truck. Brian then introduced me to Rick the saleman. Rick showed me a couple of great options. I ended up settling on a brand new Sierra AT4. I could t be happier. Alexis in finance was great. She took the time to go over my extended warranty options. Alexis gave me a great price so I extended the factory warranty. I couldn’t be any happ... read more
My daughter and I were all smiles about the excellent customer service that their employee Drew gave. He went above and beyond to help my daughter get the car that she wanted!!! Thank you :)
I would avoid this dealership at all costs. On 9/9/2025, my employer and I purchased two new vehicles. He bought a 2025 Diesel 3500 at the tune of $80k, and I bought a 2025 1500 for $44k. Everything was great until the next day 9/10/25, I noticed a dent and paint blemish on the hood (see photos). The photo with my hand in it is the next day. Naturally, I was bummed out as this is a brand new truck with 70 miles on it. However, the picture with the whole truck in it was taken before I bought the pickup. If you zoom in, you ca... read more
I am very upset at how unethical they are. I was in negotiations with them & then the manager reached out to say we had a deal and to go there at 4pm that day. Before I got there, they sold the car to someone else. Very bad business practice.
I arrived at 8:20 AM for a 8:30AM appointment to mount and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager to see what was taking so long. He told me that they had discovered that there were 2 different style lug nuts and the installer had trouble getting the odd ones off as they didn''t have a tool that would fit it. I did not know there were 2 different types on the truck, however IF they had discovered that as soon as they to... read more
Update to my last review to include pictures. Those tires were installed on Monday 08/11/25. Drove the truck home and parked it. 2 days later went to drive the truck and the right rear had a huge bulge in the side wall. I assumed I received a bad tire and called Tirerack for warranty replacement. That took until Monday the 18th to be shipped to another installer and mounted and balanced. (at this point I've been without my truck for 1 week). When I put the new tire on the truck I check all the other tires. They ALL had the s... read more
I arrived at 8:20 AM for a 8:30AM appointment to mount and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager to see what was taking so long. He told me that they had discovered that there were 2 different style lug nuts and the installer had trouble getting the odd ones off as they didn''t have a tool that would fit it. I did not know there were 2 different types on the truck, however IF they had discovered that as soon as they t... read more
This dealership is not a good one. Go somewhere else.
I checked in (without an appointment) due to a dead battery in my 2018 Silverado on a busy Friday, 1 Aug 2025 at 3:00PM and out by 5:00PM!!! The current battery was installed at Prince Auto and still under warranty. Alan Service Mgr & David Asst Svc Mgr...immediately ensured my issue was taken care of at NO Charge. The maintenance tech timely tested/installed a new battery. This outstanding service by all...exemplifies why I trust and remain a 15 year+ loyal customer at Prince Auto Service Dept. Johnny A. Lamb, CMSgt (... read more
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Alden Buick GMC Auto Service is closed now. It will open at 7:00 a.m.
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