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Alberta Blue Cross

3.5

About this business

Please note that effective March 16, 2020, our offices will be closed to walk-in traffic in consideration of the COVID-19 situation and in the interest of protecting our customers and our staff. Customer Services contact centre remains open to serve your needs, and customers can continue to reach us either by phone at 1-800-661-6995 or contact us through our website. 

Location details

10009 108 St NW, Edmonton, AB, T5J 3C5, Canada

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5417 reviews
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Mike Schrijvers's profile image
Mike Schrijvers 
on Google
2 weeks ago

I signed up and recieved no information or blu cross number yet they bill me . I tried to cancel my subscription but nothing has been done. The cancelation form asks for your blue cross number. Tough to do when you never recieved oneto start with 

Nathan Litwin's profile image
Nathan Litwin 
on Google
a month ago

Don’t expect to get what you paid for. 

Colleen Hamilton's profile image
Colleen Hamilton 
on Google
a month ago

After calling many days of voicemail never getting help from anyone, finally got a response! Request for cancelling subscription for individual insurance was not met with simple process. After much questioning and trying to retain the membership plan the BLUE CROSS rep finally offered the procedure to cancel. Filling out a form and emailing or faxing was required. 4 months later they were still taking payments !! Due to an error on the date filled out in the submitted document. This company made no effort to contact myself w... read more

Shannon O'Sullivan's profile image
Shannon O'Sullivan 
on Google
a month ago

New online enrollment was fast and easy. I was able to print out my ID card and my benefits were available immediately. 

Geoff Lewis's profile image
Geoff Lewis 
on Google
a month ago

Asinine!!! There’s simply no other way to explain. My wife and I had our last eye exams around June 20 two years ago. We then typically look at new glasses at that time as we qualify for a $500 coverage from Blue Cross every 2 yrs. We just went shopping for new glasses and found something suitable. Thank goodness that the the Representative asked if we wanted her to ‘direct bill’. Naturally we said yes but she informed us that it ‘did not go through’. When we called Blue Cross, we were informed that the ‘2 year date’ was bas... read more

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Frequently asked questions about Alberta Blue Cross

How is Alberta Blue Cross rated?

Alberta Blue Cross has a 3.5 star rating with 417 reviews. 

When is Alberta Blue Cross open?

Alberta Blue Cross is open now. It will close at 5:00 p.m.  

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