Alberni Toyota

Mel H 

on Google

a month ago

live in Nanaimo but happily make the drive to Alberni Toyota because their service team is always welcoming and genuinely appreciative. They begin work on my Sequoia right at my appointment time, and when possible, finish with a complimentary vacuum and exterior wash. I can drive to Port Alberni, have my truck serviced, and return home before Nanaimo Toyota would have even started the job, despite booking a time. Consistently excellent service—worth the trip every time! 

Hugh Byrnes 

on Google

a month ago

My sincere thanks to both Chris T. and Wynita J. for the very warm and accommodating interactions I had at Alberni Toyota. it was a fantastic customer experience to be shown the vehicle of interest and to have demonstrations of all the features. They had so much patience for all my questions and listened to my every word. I felt heard and valued at Alberni Toyota. In person, by email and by phone, It truly was refreshing and kind. It’s the island way. Check them out. You will not be disappointed. Thank You 

Keith O'Shea (Keith) 

on Google

a month ago

Javin & Courtney were incredibly helpful and friendly making the leasing experience stress-free. I couldn't recommend them enough, I'll definitely return for any future vehicle needs 😁 

Michael Burnip 

on Google

3 months ago

Sales department is decent. Nice sales people, good trade in values. Fairly respectable. Service department always and I do mean always tries to gouge. Oil changes are $270 which is crazy. They recently had my wife in there and said she had dirty brakes yes her brakes had dust in them ! They asked to take apart and clean her break pads and rotors for $200.. brakes are at 80% but that dust oh boy. and a ritualistic cabin air filter replacement. Every time she goes. We’re talking 15000km She drives in town, not off road ever. ... read more