Albany Professional SPA - Massage SPA in Albany,CA

Peyton Li 

on Google

2 weeks ago

Debated leaving a review since the service was good and I love supporting small businesses - however they pressure you to tip over 30% (25% reportedly not enough) which is awkward and off putting. This seems to be a recurrent issue based on prior reviews yet management clearly hasn’t put a stop to this behavior. Just increase the price and be transparent. 

Christopher Wong 

on Google

2 months ago

Massage was good (though a bit too much acupressure through the blanket at the beginning), but the tipping pressure sadly ruins the experience. I came last summer and dealt with the same issue, so clearly it hasn’t been fixed. After paying, I was told “20% is like a restaurant tip,” with the clear push for more. This is the only massage place I’ve experienced this kind of pressure — another shop I visit simply lists the service price with a suggested tip right next to it, which feels clear and respectful. If you want higher ... read more

Annie Johnston 

on Google

2 months ago

Wonderful massage, great price. Regarding the pressure to tip—would the business be willing to publish what their expected tip is? I tipped a little higher than 20% and still the staff member seemed distressed and asked me for more. What an uncomfortable way to end a relaxing experience! 

Sable Worthy 

on Google

7 months ago

I had a lovely massage, however upon exit I paid a full 20% tip on my massage ($21 on a $105 service) despite the fact that we did not start on time due to having to wait at the front for assistance on arrival, then in the massage room for several minutes and that my masseuse took a phone call in the middle of my service without any acknowledgement, with a hard stop at the end time had we started on time without interruptions. However, the masseuse watched closely over me on checking out and insisted that I increase my tip t... read more