Alaska Airlines - Guest CARE's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Alaska Airlines - Guest CARE

3.0

About this business

Location details

20313 28th Ave S, SeaTac, WA, 98198, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.056 reviews
Select a rating
Tanner Slates's profile image
Tanner Slates 
2 weeks ago

Terrible customer service. Emma and Royce were terrible. Their boss Nick was cool but those two were not. 

Dawn Hughes's profile image
Dawn Hughes 
2 months ago

The is a huge shout out and praise to Montez. I am assuming supervisor, because he cared enough to listen and get my tablet that was left on a plane. He literally went above and beyond when I got no where bef 

John Handley's profile image
John Handley 
3 months ago
James Dillon's profile image
James Dillon 
3 months ago

All I need is a receipt for flights taken a few weeks ago, for a work expense report. Any flights taken more than 48 hours ago require me to call and request a receipt... seriously?! Wouldn't be such a big deal, if call center wait times were short, but any time I try to call Alaksa customer service the call wait time is 15+ minutes. Your customer service sucks, do better. 

Alex Selasco's profile image
Alex Selasco 
a year ago

Alaska ruined the end of our Xmas trip. My wife and I flew from MIA to Sea with her psychiatric service dog in cabin with no problems, I prepared all the documents with the DOT and the airline in advance, at Miami check in they reviewed the documents and the dog (PSD) flew with no issues all the way to Seattle. But, on the way back we found a stubborn supervisor that broke in saying that the dog behavior was not appropriate (which is a total lie), refused to see the dog documents, made us pay $100 and removed all the PSD doc... read more

Frequently asked questions about Alaska Airlines - Guest CARE

How is Alaska Airlines - Guest CARE rated?

Alaska Airlines - Guest CARE has a 3 star rating with 56 reviews. 

When is Alaska Airlines - Guest CARE open?

Alaska Airlines - Guest CARE is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com