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Alaska Airlines - Guest CARE

3.0

About this business

Location details

20313 28th Ave S, SeaTac, WA, 98198, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.057 reviews
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L K's profile image
L K 
2 weeks ago

I want to give a shout out to TAMI in Phoenix for her excellent aloha customer service! She helped me resolve my flight issue with a smile in her voice and endless patience…. Alaska air is fortunate to have her on board! Mahalo 🏝️ 

Tanner Slates's profile image
Tanner Slates 
2 months ago

Terrible customer service. Emma and Royce were terrible. Their boss Nick was cool but those two were not. 

Dawn Hughes's profile image
Dawn Hughes 
3 months ago

The is a huge shout out and praise to Montez. I am assuming supervisor, because he cared enough to listen and get my tablet that was left on a plane. He literally went above and beyond when I got no where bef 

John Handley's profile image
John Handley 
4 months ago
James Dillon's profile image
James Dillon 
5 months ago

All I need is a receipt for flights taken a few weeks ago, for a work expense report. Any flights taken more than 48 hours ago require me to call and request a receipt... seriously?! Wouldn't be such a big deal, if call center wait times were short, but any time I try to call Alaksa customer service the call wait time is 15+ minutes. Your customer service sucks, do better. 

Frequently asked questions about Alaska Airlines - Guest CARE

How is Alaska Airlines - Guest CARE rated?

Alaska Airlines - Guest CARE has a 3 star rating with 57 reviews. 

When is Alaska Airlines - Guest CARE open?

Alaska Airlines - Guest CARE is closed now. It will open at 9:00 a.m. 

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