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Alamo Rent A Car

4.3

About this business

Location details

9501 Ditmars Blvd, Queens, NY, 11369, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.31,070 reviews
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John Bayer's profile image
John Bayer 
a week ago

We hired a ALAMO car from LAX, drove across the states on Route 66 then on to Niagara Falls, Pennsylvania and dropped the SUV off at New York. I had to call their roadside assistance when in Amarillo as the service light came on and we were told to take the SUV in for the service. I was very upset over the way this was handled as this was not my problem. But we ran around to maintain our schedule. With only 5 days left a stone smashed the windscreen. I called roadside again and "within the hour" Enterprise had a replacement ... read more

Daniel Miller's profile image
Daniel Miller 
a week ago

I dozens of cars all over the US every year. This was by far the worst experience of anywhere in my 30+ years of travel. I waited in the lobby for over 30 min and no one would come to the desk. I asked the agents outside several times for help and they couldn’t find anyone. Eventually, they said a manager “might” come out in an hour or so. So I left and went to another car rental company. 

Anthony Muniz's profile image
Anthony Muniz 
a week ago

Horrible experience, I received a smaller vehicle than what I paid for, which made a negative impact on my trip, then I returned the vehicle 3 hours late, but got charged over $225 for 3 HOURS!! They told me to reach out to them with any concerns and when I did, they said there is nothing they can do about it. After receiving a dirty vehicle, a smaller vehicle than I reserved, and getting hit with over $225 in fees, I will never use this company again and will tell all of my followers about my experience!! I will also be sub... read more

Mike Devine's profile image
Mike Devine 
a week ago

Ideal experience - reserved in advance and I was in my rental car and on my way in less than 15 minutes time. Jose was amazing! 

John (Freemaninparis)'s profile image
John (Freemaninparis) 
2 weeks ago

Everybody at the LGA office I encountered was so NICE! The shuttle driver was fast and friendly. The agent who greeted me as I entered the rental office got me in and outta there even faster than my Skip-the-Counter barcode ever dreamed possible; he even walked me to the car. The agent at the gate who verified my reservation and payment was an excellent Welcome-to-New York ambassador. Upon return, the agent who checked the car in and emailed the receipt was friendly, fast, and efficient, as was the shuttle driver. I will tel... read more

Frequently asked questions about Alamo Rent A Car

How is Alamo Rent A Car rated?

Alamo Rent A Car has a 4.3 star rating with 1,070 reviews. 

When is Alamo Rent A Car open?

Alamo Rent A Car is closed now. It will open at 6:00 a.m. 

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