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Alabama Power

3.3

About this business

Location details

461 Andrews Ave, Ozark, AL, 36360, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.33 reviews
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Shoshana's profile image
Shoshana 
a month ago

Alabama Power is a failed company. It does not deserve even one star. As a former resident of TX I can assure you that their rate is too high. Unlike in TX, here in Alabama, where I live, the residents are forced to use only Alabama Power, there is no other company we could choose. You'd think that in a free market called Capitalism, the citizens would be able to pick and choose, but no! Not when it comes to electricity. Their rates are high and their agents are rude. In addition, they install on your walls a Smart Meter, an... read more

Donna Horton's profile image
Donna Horton 
a month ago

Very nice and helpful people 

mark Burgess's profile image
mark Burgess 
a month ago

There good just hard to know what time to go there funny lunch hours 

Melissa Estes's profile image
Melissa Estes 
4 months ago

‼️ I’m extremely dissatisfied with the service and billing practices of Alabama Power. As a monopoly provider, it feels like customers have no real choice and are simply expected to accept excessive rates and questionable billing without recourse. My bills have repeatedly been far higher than expected, and they are unwilling to work with customers to resolve issues in a fair or transparent way. The so-called “budget billing” program to “stabilize payments” is especially frustrating—you are stealing our money. The terms and c... read more

Tia Vance's profile image
Tia Vance 
9 months ago

After paying the full amount of my monthly bill, my power was abruptly disconnected by Alabama Power. They informed me that I had a past due balance and required me to repay this amount, despite the fact that I had already paid it. Alabama Power’s management is subpar, and their customer service is equally unsatisfactory. The representatives who answer the phones exhibit a lack of professionalism, displaying rude behavior and providing inaccurate or unhelpful information when asked questions. In essence, a sheep would serve ... read more

Frequently asked questions about Alabama Power

How is Alabama Power rated?

Alabama Power has a 3.3 star rating with 3 reviews. 

When is Alabama Power open?

Alabama Power is closed now. It will open at 8:30 a.m. 

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