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Alabama Power
- Electricity Suppliers
- Ozark, AL
About this business
Location details
461 Andrews Ave, Ozark, AL, 36360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
‼️ I’m extremely dissatisfied with the service and billing practices of Alabama Power. As a monopoly provider, it feels like customers have no real choice and are simply expected to accept excessive rates and questionable billing without recourse. My bills have repeatedly been far higher than expected, and they are unwilling to work with customers to resolve issues in a fair or transparent way. The so-called “budget billing” program to “stabilize payments” is especially frustrating—you are stealing our money. The terms and c... read more
After paying the full amount of my monthly bill, my power was abruptly disconnected by Alabama Power. They informed me that I had a past due balance and required me to repay this amount, despite the fact that I had already paid it. Alabama Power’s management is subpar, and their customer service is equally unsatisfactory. The representatives who answer the phones exhibit a lack of professionalism, displaying rude behavior and providing inaccurate or unhelpful information when asked questions. In essence, a sheep would serve ... read more
The service my grandmother was given was absolutely unacceptable. I am not one to ever leave bad reviews and I know people have bad days… we’re all human! However, treating someone who’s elderly like the way she was treated is disgusting! Alabama Power was scheduled to show up on a specific day which did not happen. My grandmother was with family and friends having dinner and she got a call that they would be there 30 minutes to an hour (not the day that they were scheduled to come) so she got my grandfather in the car who h... read more
Frequently asked questions about Alabama Power
How is Alabama Power rated?
Alabama Power has a 3.8 star rating with 65 reviews.
When is Alabama Power open?
Alabama Power is open now. It will close at 5:00 p.m.
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