Akumin Imaging Center

Maxie B. 

on Birdeye

a year ago

On akumin This place, Akumin Riverside, has shady business practices and rude people. TWICE I was assigned appointments ... ASSIGNED appointments with no input from me. The first time I called and was treated rudely by the nasty boy answering the phone when I tried to explain. He didn't understand what I was saying yet he interrupted & talked over me/ during the entire call. I hung up. I called back to speak to a supervisor. The supervisor was not available but was promised a call back. I never received a call back. This pla... read more

Vince C. 

on Birdeye

a year ago

Terrible decision making by Ivonne at the front desk. Someone came in extra late for an MRI due to being lost supposedly and instead of sticking to her first decision to make the late person reschedule or go after the rest of us, she just let her go in ahead of us. So my 630 appt became a 7pm appt, finally leaving the office at 730pm. Another person who also came in late was also allowed to just go in. There is no respect here for folks who come on time or have later appts that day especially knowing that these MRIs take ... read more

Sonji 

on Birdeye

a year ago

Sunrise Lakes location is really unprofessional. They cancelled my appt the day before due to I now need a Mammo because the last one was Oct 2022, appt was Nov 10-It took 3-4 weeks to make an appt because Akumin's system was down every time I called, now I have to start all over when my TaTa's are bothering me. Management was no better when the guy from the scheduling department reached out to them to advise them that it was Akumins fault. Back to Plantations location I go.  

Kori D. 

on Birdeye

2 years ago

The staff is nice, but they are horrible when it comes to payment. After our insurance covered the procedure, and we had already paid for half, they randomly started charging my card without permission, and with nothing owed.  

Angela T. 

on Birdeye

2 years ago

Horrible company, sound like they do not know what are doing. First time i have to schedule my mammogram i was waiting 2 month and it was canceled 3 days before, they said technician is not available. right now, i have to schedule biopsy, they keep me on the phone for 35 min and they said they can't because they do not train for that some other team will contact me to schedule. Also, they can't find my proscription and it was faxed to them 1 week ago 

Susie D. 

on Birdeye

2 years ago

Impolite and abrupt on 3 phone calls, with heavy foreign accents and officious manners. The long faced xray tech later said nothing except where to stand and sit. The xray equipment looked very old. A losers club. 

Betsy B. 

on Birdeye

2 years ago

I had a diagnostic mammo and ultrasound in January 2023 at the office in Clearwater, FL. First, and least important, the ultrasound tech missed some images, so when i was driving home, I was asked to turn around so she could complete the exam. From that I needed 2 biopsies. One type of biopsy was not able to be done at Akumin, so i scheduled the other. I ran all over Tampa, looking for a facility to perform both tests at the same time, and finally found was. I needed a hard copy of the CD and requested one to be picke... read more

Mehlud M. 

on Birdeye

2 years ago

call centers are rude.. sucks 

Ainat S. 

on Birdeye

2 years ago

Teribble wait times! At least if they would have told me it would be a 2 hour wait, I would have left immediately!!