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A&J Fireplaces
- Fireplace Services
- Pompton Plains, NJ
About this business
Location details
681 NJ-23, Pompton Plains, NJ, 07444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me start by saying I do not like to give bad reviews. But .... Terrible service. Broke promise after promise after promise. No-show multiple times without notice. I had to call and call. What was promised to be a few days turn-around turned into weeks. All of this was after they required and took prepayment. (I would have walked away but for that prepayment of over $700.) After their reprehensible service, they wouldn't agree to a small credit for the bad experience. I would never use them again.
I would give them a zero star if the system allowed me. I had John install a gas fireplace. To cut a long story short they are TERRIBLE. They will tell you one thing and then do some thing else. The guy who sits in the store has no idea of what John and his crew are doing. It took them almost three months to install something that they committed to doing in two weeks. Strongly advise to find someone else. I wish I had read the reviews before going to A&J Fireplace. I regretted ever going to them since the first time. They to... read more
Similar issue as many raised. I have given them a $5k deposit over 3 months ago for a fireplace and could not get a call back after repeated follow-up. Now I just noticed their Rt 23 store is up for lease. I called again and the voice message said they are in the process of moving to a new location. Does anyone know what is going on there at A&J?
The worst company i have ever dealt with!!!!!! Gave them a $3300.00 deposit on December 19th, 2015 and as of June 8, 2016 still have not received my wood stove or even a call back!!!! I have called at least 8 times and the owner does not even have the respect to give me a call back. I can't imagine that he is that busy in the middle of summer with heating issues that he can't even call me back. I WOULD NOT RECOMMEND USING THIS COMPANY. The service is terrible!!!!
The first check was given on 10/7/2015 and the job was completed on 3/24/2016. They failed numerous plumbing, fire and building inspections. The workers don't show, don't call and don't care about following codes. If you even think about this company check the building department in your town on their record. It is public knowledge. Pequannock Township has a very thick folder on all of their violations. I wish someone had given me the "heads up" before I did business with them. What a mistake!!!!
Frequently asked questions about A&J Fireplaces
How is A&J Fireplaces rated?
A&J Fireplaces has a 2.5 star rating with 14 reviews.
When is A&J Fireplaces open?
A&J Fireplaces is closed now. It will open tomorrow at 9:00 a.m.
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