AIT Worldwide Logistics

M Lozi 

on Google

10 months ago

I paid extra money for my treadmill to get delivered to a specific room. It weighs over 300lbs so I figured they would send multiple people and have equipment to bring it down a single set of stairs. They did not. They sent one person. If I hadn’t been home to help, it wouldn’t have made it out of the truck. David was great, but sending him out for a job like that alone is just ridiculous 

Kevin Bransfield 

on Google

a year ago

The absolute worst experience I’ve ever had with a delivery. The individuals delivering my treadmill had absolutely no respect for my house dragging the 250lb treadmill across my wood floor scratching my floor. When I asked them not to drag it across my wood floor the immediate scoffed at me and told me it’s not a big deal. When I told them not to drag it again the threw a fit and left my treadmill upstairs without assembling it or even moving it to the basement which is what I paid for, along with assembly. Worst company ev... read more

Anonymous 

on Google

a year ago

The absolute worst experience I’ve ever had with a delivery. The individuals delivering my treadmill had absolutely no respect for my house dragging the 250lb treadmill across my wood floor scratching my floor. When I asked them not to drag it across my wood floor the immediate scoffed at me and told me it’s not a big deal. When I told them not to drag it again the threw a fit and left my treadmill upstairs without assembling it or even moving it to the basement which is what I paid for, along with assembly. Worst company ev... read more

Isaac Gunderson 

on Google

3 years ago

Sams Club please avoid this carrier- please. At a minimum, consumers don’t sign the form until you take the entire package apart, and take your time. I signed the delivery form despite the package being on its side (I did note this it on the form), I then immediately opened and then noticed 30 seconds later that the product was cracked in multiple locations. The drivers were very polite and accommodating but their dispatcher and other company personnel were rude and used the technicalities of signing to leave the broken ship... read more

drthmaw 

on Google

3 years ago

Have been waiting on a delivery I ordered on Nov 29. Est delivery date was 12/9 and it was still sitting in Atl when I called. Followed up the following Tue and it was sitting in Tampa on 12/10. as of today 12/20 still no delivery and upon 3rd call find out it is missing and they are investigating. Stay away from this carrier, worst by far I have ever encountered. If I could enter a negative number I would. UPDATE 12/27- STILL WAITING