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AIS Carpet Outlet
- Contractors
- Sterling Heights, MI
About this business
Location details
6040 Wall St, Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst experience ever, I would never have these people in my home again. First time we ordered carpet from a big box store. We love the carpet and it is very plushy like I wanted. However, the installation was a totally terrible experience. First day they came they were very rude and they left dirty footprints all the way through my house. When they got to the second bedroom, the carpet didn't fit. They told me they were going to seam it which is what I did not want at all. So I had to get on the phone with Home Depot an... read more
After 5 months the seam was like a mountain and VERY visible down the ENTIRE seam. ( i have had carpet my entire life and never seen a seam job like the one I got). They sent someone out who literally stuck scissors in the carpet and pulled it from the glue so it would lay flat???? ( I questioned this and was told this is how it is done...and the installer told me he would NOT be doing more than this as it was after 4pm!). Well here i am 2 months after the "repair" and the seam is all raised again and NOWWWWW spots are liter... read more
After 5 months the seam was like a mountain and VERY visible down the ENTIRE seam. ( i have had carpet my entire life and never seen a seam job like the one I got). They sent someone out who literally stuck scissors in the carpet and pulled it from the glue so it would lay flat???? ( I questioned this and was told this is how it is done...and the installer told me he would NOT be doing more than this as it was after 4pm!). Well here i am 2 months after the "repair" and the seam is all raised again and NOWWWWW spots are liter... read more
Great customer service. I have lots of questions but Ashton had all the answers!
Ashton was so sweet and kind nd wonderful
Frequently asked questions about AIS Carpet Outlet
How is AIS Carpet Outlet rated?
AIS Carpet Outlet has a 4 star rating with 300 reviews.
When is AIS Carpet Outlet open?
AIS Carpet Outlet is closed now. It will open tomorrow at 9:00 a.m.
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