Airway Oxygen Inc

Scott D. 

on Birdeye

4 years ago

Staff was pretty friendly, however that’s the only positive in dealing with them. Back in 2018, I was paralyzed and needed a wheelchair ordered. Airway Oxygen was called in to fit me for a chair and get it on order (September of 2018). I was told I should have the chair within 2 months. When December came around I called to check on the status of my new chair and they had no idea what I was talking about. Turns out they had filled out the paperwork but never submitted it to have the chair made. I didn’t receive my cha... read more

Lisa N. 

on Birdeye

5 years ago

I am only giving one star because I cannot pick no stars. I have had nothing but troubles when dealing with airway and trying to get supplies from them. Every month it is a new issue. When I call to try to get things figured out it is always like no one there knows what is going on. Very frustrating!!! One time I had to call the emergency after hours number as my daughter's oxgen tank ran out. Was told they would not deliver oxgen to us and to go to the emergency room. Well what good is a after hours number if they refuse to... read more

Tani W. 

on Birdeye

5 years ago

This is directed @ Airway Oxygen Battle Creek, MI. I have worked in the medical field for 25+ years and have never came across a company who continually employees a rude employee like this one. After years and numerous interactions I have observed and experienced Shauna @ the BC Office to be both unprofessional and rude. On two separate occasions I have seen her be rude to elderly customers. Please review this employee, trust me she is ruining your name for good service. We had several of our patients switch to another... read more

Amy L. 

on Birdeye

5 years ago

I was allergic to the face mask I received so I called to order face mask covers. I was sent & charged for an entirely new face mask and the employee on the phone told me she wouldn't have sent something I didn't order and I couldn't be refunded. Humble?!? Nope. customer service- absolutely terrible.  

Jim Racinowski 

on YellowBot

7 years ago

Service is undependable and uncaring I have been unable to utilze my Bibap machine now for a week. I placed an order for replacement parts in mid April. They promised a two day delivery. As of May 1st, therehas been no delivery. Three times, I have been told by phone that the product would be delivered. All three times were false promises. Please find another way for CPAP equipment and supplies. 

gadrie02 

on Yellow Pages

13 years ago

Every order filled wrong.... Not so friendly staff when you call to request supplies and always getting not enough supplies... Also always feel like I'm asking for too much when things are on order and should be provided. If the hospital hadn't used them I would've preferred a different company. 

arijana 

on Yellow Pages

17 years ago

they brought billy blanket when sonny had jaundice after he was born