Airport Van Rental - Austin

Stephanie Tollett 

on Google

10 months ago

DO NOT BOOK WITH THIS COMPANY EVER. 2 weeks before our trip we received a text saying that both of our reservations have been canceled due to the location being temporarily closed. We received the texts on September 22nd and have yet to see our refund for the 2 van rentals. I have made several calls and many chats and we haven't gotten any answers from them regarding the status of our refund. THEY ARE CROOKS! Stay away from them. 

Beatriz Belman 

on Google

a year ago

Hassle to deal with if the van breaks down out of state. Do not recommend. 

Alyson Spencer 

on Google

a year ago

Awful experience! Do not rent from this company. On the day of pickup, we spent 1.5 hours at the pickup location with zero information on how to get the van. After multiple phone calls with customer service (Rachel wont answer the phone) they were finally able to get ahold of Rachel (account manager) to send us the pick up instructions. We then get in the van and the AC did not work. We reached back out to Rachel and she sent us the owners manual as if we simply didn’t know how to turn on the AC. We spent the weekend with no... read more

Anonymous 

on Google

a year ago

I had a great experience renting a van through AVR! Quick and efficient and loved the contactless ease of it all! Jonah was super helpful with any questions I had, would recommend. 

Tyler Doman 

on Google

a year ago

Got me exactly what I needed. No problems in getting the van.