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244 5th Ave #2586, New York, NY, 10001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
DO NOT BOOK THIS COMPANY. We called ahead of time to let them know our flight was delayed and they told they were watching it so we said ok. Getting on our flight we ended up having to go to the gate TWICE so we were delayed even further. Once we arrived in JFK we called and the call was disconnected twice. We finally get in-touch with dispatch and she was nice but said we were marked as a no show. I called the driver and he was screaming at me saying he waited for over 2 hours. He did text us but we didn’t get it because we... read more
The worst of the worst! The staff was terrible unfriendly at the counter. The phone didn’t work and I eventually couldn’t use the service despite paying. I needed to pay expensive fare to the taxi again. They said they couldn’t refund.
I wish I'd read the reviews before I tried to book. 3 different customer service representatives were clueless in understanding how to book a trip in advance and couldn't comprehend the most basic parameters. What a waste of time. No wonder Uber is doing so well!
Horrible. I was told the wrong information as to where the stop was. After finding the stop, the driver called me to walk to him in the rain. The driver refused to drop me off at my airline. In fact, he would not even drop us off under cover as it was raining. When I complained to him, he said I was the problem. When I called to complain, it was after 5pm, so they would not take the complaint. Horrible experience.
Took my reservation, took my money then canceled 7 hours before my flight.
Airlink Ground Transportation has a 1.4 star rating with 10 reviews.
Airlink Ground Transportation is closed now. It will open at 9:00 a.m.
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