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Airlink Ground Transportation

1.4

About this business

Location details

244 5th Ave #2586, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.410 reviews
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Jessica Gilbert's profile image
Jessica Gilbert 
on Google
8 months ago

DO NOT BOOK THIS COMPANY. We called ahead of time to let them know our flight was delayed and they told they were watching it so we said ok. Getting on our flight we ended up having to go to the gate TWICE so we were delayed even further. Once we arrived in JFK we called and the call was disconnected twice. We finally get in-touch with dispatch and she was nice but said we were marked as a no show. I called the driver and he was screaming at me saying he waited for over 2 hours. He did text us but we didn’t get it because we... read more

SATOMI UDO's profile image
SATOMI UDO 
on Google
a year ago

The worst of the worst! The staff was terrible unfriendly at the counter. The phone didn’t work and I eventually couldn’t use the service despite paying. I needed to pay expensive fare to the taxi again. They said they couldn’t refund. 

Christine Tripi's profile image
Christine Tripi 
on Google
a year ago

I wish I'd read the reviews before I tried to book. 3 different customer service representatives were clueless in understanding how to book a trip in advance and couldn't comprehend the most basic parameters. What a waste of time. No wonder Uber is doing so well! 

Thomas Haines's profile image
Thomas Haines 
on Google
2 years ago

Horrible. I was told the wrong information as to where the stop was. After finding the stop, the driver called me to walk to him in the rain. The driver refused to drop me off at my airline. In fact, he would not even drop us off under cover as it was raining. When I complained to him, he said I was the problem. When I called to complain, it was after 5pm, so they would not take the complaint. Horrible experience. 

scott mcmahon's profile image
scott mcmahon 
on Google
2 years ago

Took my reservation, took my money then canceled 7 hours before my flight. 

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Frequently asked questions about Airlink Ground Transportation

How is Airlink Ground Transportation rated?

Airlink Ground Transportation has a 1.4 star rating with 10 reviews. 

When is Airlink Ground Transportation open?

Airlink Ground Transportation is closed now. It will open at 9:00 a.m. 

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