Air Capital Travel

KW 

on Superpages

8 years ago

- Recommendations on vacations were limited.- No additional assistance beyond booking resort and plane tickets (we could have done that ourselves).- No communication when our original agent left the company - it would have nice to have been informed who to address our questions to.- Called to make a payment, and the assistance was minimal - had to call back later to get a confirmation code because the person that worked the weekend didn't seem to know how to properly work the payment system or look up clients.- Given ZERO cu... read more

Guest24528 

on Superpages

14 years ago

After spending many hours and a number of my patience trying to find the perfect honeymoon for me and my fiance, I finally decided that I was going to request the help from a professional. i checked many travel agencies in town and found Air Capital Travel. They were very helpful in every aspect of our honeymoon, They were their for us from the time we sat down to discuss our trip till we were back from our honeymoon. I felt as though this was the best vacation and experience with travel that I have ever had. I never felt as... read more

Guest78974 

on Superpages

15 years ago

Horrible service I have ever received, and paid the most for it!! We paid for our international honeymoon in full 6 months early which ended up costing more than we could've gotten on our own (after they kept adding fees and changing their story on prices). Then a month later we had to move up the trip, which we told them immediately. Everytime we called, they kept saying they'd get back with us about how much it would cost to move. Until THREE WEEKS before time to leave when the fares skyrocketed and we were forced to pay t... read more

Guest42020 

on Superpages

17 years ago

Bad experience. They didn't listen to us. Told us where we needed to stay and it was, of course, the most expensive hotel and rooms. I felt like I was being sold a timeshare. They were going to check on some things over the weekend and call me. Never heard from them.