Aimbridge Hospitality

Letroy M 

on BBB

9 months ago

Hello , My name is ************************* I was terminated by your ************************** as a Gm working under *************************** .I was accused of pushing an employee down that walked up in my face screaming at me there was no proof other the. False statements giving by old employees and a false report from *************************** that he watched the video when there was no footage he watched.There was no footage video wise because the detective over the case still has not received footage from ********... read more

Eric G. 

on Birdeye

2 years ago

I was a guest at a hotel managed Hotel General Manager AMIT DUTT. I work as a travel art therapist working in hospitals with terminally ill children. As I work overnights, I sleep during the day. We extended our stay and the housekeeper entered the room twice with the DND sign posted and our extended reservation deposit taken. A few hours after the second entry by the housekeeper the GM knocks on the door and informs my husband that the housekeeper had complained of smells of cannabis, we let him into the room and ask him d... read more

Crystal V 

on BBB

2 years ago

Terrible customer service. This company runs the Residence Inn Marriott ******* ****************. We found cockroaches in our room; literally on the walls, in the bathroom and running across the kitchen floor. We left well before checkout, around 4 something AM shortly after discovering them. The ** has refused to give me a full refund, this is unacceptable. We have been loyal members for ******** and our relationship with ******** will end because of the incompetence of this ** and the unwillingness to do the right thing. I... read more

Crystal V 

on BBB

2 years ago

Terrible customer service. This company runs the Residence Inn Marriott Orlando Lake Buena Vista. We found cockroaches in our room; literally on the walls, in the bathroom and running across the kitchen floor. We left well before checkout, around 4 something AM shortly after discovering them. The GM has refused to give me a full refund, this is unacceptable. We have been loyal members for Marriott and our relationship with Marriott will end because of the incompetence of this GM and the unwillingness to do the right thing. I... read more