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AgeCare Walden Heights
- Wellness
- Calgary, AB
About this business
Location details
250 Walden Dr SE, Calgary, AB, T2X 0V1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:30 p.m. | |
| Tue | 8:00 a.m. to 8:30 p.m. | |
| Wed | 8:00 a.m. to 8:30 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 8:30 p.m. | |
| Sun | 9:00 a.m. to 8:30 p.m. |
My mom was in Walden for three years. For the most part the care was good and the caregivers very kind. My negative experience has been trying to get the rent money back that is owed. It has been over two months since my mom died and they have yet to straighten this out. It has been one excuse after another… I feel like I am not being listened to. I have called head office in Calgary and left messages a couple of times and no phone call was returned. Very frustrating indeed
I approached the reception with a request for information about AgeCare Walden Heights and, unfortunately, encountered extremely disrespectful behavior. The receptionist responded rudely and unprofessionally, making it seem like my inquiry was an inconvenience. I expected professional and courteous service, especially in an establishment where customer care is essential. This negative experience left a bad impression, and I hope the management takes notice of the service quality.
My mom has been at AgeCare Walden for about 1.5 years. The staff there are so amazing! Many treat my mom like she is their own mom. Yesterday she turned 105 and they went over the top to celebrate her milestone. Some staff even bought her roses. I want to thank all the staff for the care that they provide for her. Gid Bless you all for the work that you do for our loved ones!
I am very happy to this care institution. Seeing Angelica Padilla staff is not helpful and ignoring care.
Visited my grandmother today and I’m besides myself. She was sitting in her chair which she had urinated in. Towels were dirty with fecal matter on them! This care centre really blindsides you once a loved on is in their care. I wanted to raise this matter with someone and there was no one at the station. I’m worried for her care and it’s like the staff really don’t care about the seniors living there. My grandmother feels lonely and out of place. The staff really need to take care of their physical, emotional and spiritual ... read more
Frequently asked questions about AgeCare Walden Heights
How is AgeCare Walden Heights rated?
AgeCare Walden Heights has a 3.3 star rating with 28 reviews.
When is AgeCare Walden Heights open?
AgeCare Walden Heights is open now. It will close at 8:30 p.m.
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