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Affinity Federal Credit Union
- Finance
- Piscataway, NJ
About this business
Affinity is more than a local bank - we are a member-owned co-operative, community focused with a mission to nurture your wellbeing. As a credit union, we are in the business of people helping people, creating experiences that exceed your expectations - turning simple transactions into meaningful interactions. The Affinity difference is about going above and beyond, always here to serve you better and understand what YOU need every step of the way.
Location details
1342 Centennial Ave, Piscataway, NJ, 08854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had to take care of an Affinity Debit card alert from the Affinity fraud alert office. Talked with an Affinity lady from India. I got the impression she just wanted to get me out her office. Why the "talking down" to me? Why she was just gazing at her computer as I was speaking???? I was conveying important details about my FRAUD ALERT FROM AFFINITY FRAUD OFFICE. She did not allow me to complete my sentence ...I find this impolite. I have had issues with this office in past years. Been with Affinity during my long career wit... read more
Worst customer service ! Standing in line one employee working while the other two employees having a conversation not work related how I know because that’s how loudly they were talking! The other employee sitting looking like didn’t want to be there! She finally called me up to the window no smile or greeting I told her what I needed she told me to sit down over there ! Showing me with her face movement instead of saying professionally with terms of direction! I only give one star because the only young lady bank teller wh... read more
I got the credit card for Amazon purchases, it seems like they are not getting the 5% and only getting 1%. The website is from 1992, completely archaic- outdated beyond belief. The way you spend your rewards or points is completely odd too. Opens up a separate site and you have to calculate them yourself. And to pay your balance!? No auto pay and you have to select PAY YOUR LOAN!? lol what!? This is wild. Can’t believe a company hasn’t invested into their website and made it simpler to use. I’m prob done using this card for ... read more
Look up their reviews and score on the Better Business Bureau! It's a 1 star btw. Be smart and do not even think about an auto loan with this business. Their customer service is the worst of any business I have experienced in my life. The staff is terribly rude and almost impossible to talk too. I wish I had read their complaints filed against them before refinancing my loan. The small interest savings was not worth the horrible service. My old company was amazing. Lesson learned! Always do your research. They have many laws... read more
Frequently asked questions about Affinity Federal Credit Union
How is Affinity Federal Credit Union rated?
Affinity Federal Credit Union has a 2.9 star rating with 69 reviews.
When is Affinity Federal Credit Union open?
Affinity Federal Credit Union is closed now. It will open at 9:00 a.m.
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