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Affinity Federal Credit Union

2.9

About this business

Location details

1342 Centennial Ave, Piscataway, NJ, 08854, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.970 reviews
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536vinod's profile image
536vinod 
a month ago

This is the branch with worst customer service! As mentioned in the below comment, I also faced the worst service from the lady named "Aarti". She thinks that we are walking into her house and demands service! She is a half baked knowledge lady and always exhibits unfriendly behaviour. She imposes her own rule of banking. If they are not changing this lady, this branch will bring bad reputation to the entire Affinity bank! I hope someone will read the reviews and take appropriate action! 

Michael Ciccone's profile image
Michael Ciccone 
3 months ago

Had to take care of an Affinity Debit card alert from the Affinity fraud alert office. Talked with an Affinity lady from India. I got the impression she just wanted to get me out her office. Why the "talking down" to me? Why she was just gazing at her computer as I was speaking???? I was conveying important details about my FRAUD ALERT FROM AFFINITY FRAUD OFFICE. She did not allow me to complete my sentence ...I find this impolite. I have had issues with this office in past years. Been with Affinity during my long career wit... read more

Baby Fuertes's profile image
Baby Fuertes 
5 months ago
Summer Heart's profile image
Summer Heart 
5 months ago

Worst customer service ! Standing in line one employee working while the other two employees having a conversation not work related how I know because that’s how loudly they were talking! The other employee sitting looking like didn’t want to be there! She finally called me up to the window no smile or greeting I told her what I needed she told me to sit down over there ! Showing me with her face movement instead of saying professionally with terms of direction! I only give one star because the only young lady bank teller wh... read more

Daniel Gennaro's profile image
Daniel Gennaro 
6 months ago

I got the credit card for Amazon purchases, it seems like they are not getting the 5% and only getting 1%. The website is from 1992, completely archaic- outdated beyond belief. The way you spend your rewards or points is completely odd too. Opens up a separate site and you have to calculate them yourself. And to pay your balance!? No auto pay and you have to select PAY YOUR LOAN!? lol what!? This is wild. Can’t believe a company hasn’t invested into their website and made it simpler to use. I’m prob done using this card for ... read more

Frequently asked questions about Affinity Federal Credit Union

How is Affinity Federal Credit Union rated?

Affinity Federal Credit Union has a 2.9 star rating with 70 reviews. 

When is Affinity Federal Credit Union open?

Affinity Federal Credit Union is closed now. It will open at 9:00 a.m. 

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