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Aetna
- Insurance
- New York, NY
About this business
Location details
101 Park Ave 15th Floor, New York, NY, 10178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Aetna sincerely the worst insurance company I’ve ever encountered and has not offered any help in resolving a simple paperwork issue that’s dragged out over months. I realize this is a local office and I just encourage everyone to stay away from this company.
It seems the medical billing system that Aetna has is not working properly all the time? I had a wellness checkup in September 2025 which the doctor billed me for the visit. I called Aetna and asked why I had to pay for my preventative care. My insurance plan has 100% coverage for the preventative care. I should not be paying for it. Aetna told me that the conversation I had with the doctor during the wellness checkup, the Doctor billed me based on the conversation. Because the info i shared with him made him decided this is... read more
I ordered prescriptions from Aetna on September 20, 2025, it is October 20, 2025 and the prescriptions have not been delivered. I have reached out several times and they still cannot confirm when delivery is. I have been without my meds for 7 days. Do not use Aetna they do not care about their clients
Bad.
Frequently asked questions about Aetna
How is Aetna rated?
Aetna has a 1.5 star rating with 22 reviews.
When is Aetna open?
Aetna is closed now. It will open at 8:00 a.m.
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