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Aetna

2.0

About this business

Location details

3190 Fairview Park Dr Suite 500, Falls Church, VA, 22042, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.09 reviews
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Emily Gordon's profile image
Emily Gordon 
a month ago

Will not approve basic care. Aetna owns an AI whose job it is, to deny claims. Conflict of interest, at best. No health care company should be for profit. 

Daniel Fleck's profile image
Daniel Fleck 
a year ago

This is worst Insurance company I have ever had. I have called over 55 times since January trying to get bills paid. Almost all my claims are denied for some reason or another. Only after numerous calls and persistence do they get paid. It is not uncommon for these bills to Finally get paid after about 4 to 6 months. Never an explanation or an apology. What makes it worse the change dates of EOB so you do not really know how long they take to pay. On a positive note the overseas customer service representatives always polite... read more

Jordan Kokal's profile image
Jordan Kokal 
2 years ago

Legitimately cannot cancel this insurance. State department can't help, corporate does nothing, and it's been 3 years of me actively trying to remove myself. Was great when I needed it, but I've never seen such a problem in my life. There is NO cancelations department or services available. Good luck. 

Daniel Bradley's profile image
Daniel Bradley 
2 years ago

Horrible experience. Consistently told different and confusing numbers that don't align with the final bill, many parts of the site are consistently down. 

TANYA PAYNE's profile image
TANYA PAYNE 
2 years ago

AETNA MEDICAID HEALTH INSURANCE COMPANY IS ALWAYS THE MOST AWESOME IN THE WHOLE ENTIRE WORLD AT ALL TIMES AND EVERYONE WHO WORKS FOR AETNA MEDICAID HEALTH INSURANCE COMPANY IS ALWAYS SO VERY AWESOME AT ALL TIMES 

Frequently asked questions about Aetna

How is Aetna rated?

Aetna has a 2 star rating with 9 reviews. 

When is Aetna open?

Aetna is closed now. It will open at 8:00 a.m. 

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