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Aetna

1.5

About this business

Location details

509 Progress Dr, Ste 118, Linthicum, MD, 21090, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.523 reviews
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C's profile image
C 
a month ago

Spent 8 years with Aetna. Thankfully did not need them a lot, but when I did, noticed they are in the habit of denying claims. The online customer portal is not very good or helpful and it feels deliberately obscure/opaque for customers. The most egregious thing that happened besides the claim denial was that somehow Aetna leaked my plan data to another insurance company (yes, seriously) to be listed as someone else's primary insurance, such that I started getting unknown claims against my plan, which I had to get reversed. ... read more

D L's profile image
D L 
3 months ago

zero coverage on a kid's crown because it's resin? aetna is going to require an elementary kid has a steel crown? Glad I'd already decided to switch. D2932, prefabricated resin crown. 

Janice Watkins's profile image
Janice Watkins 
5 months ago
Irina Zlatkina's profile image
Irina Zlatkina 
9 months ago

My daughter is a transplant patient. We've been with another MCO for the past 12 years, but it was discontinued. New on Aetna and suddenly we can not refill her medications at our local Wegmans pharmacy anymore, because her medications are considered "specialty" and can only be refilled at a specialty pharmacy, as if our lives are haven't been complicated enough already, we now need to go extra mile to get her medications 

Irina Rey's profile image
Irina Rey 
9 months ago

My daughter is a transplant patient. We've been with another MCO for the past 12 years, but it was discontinued. New on Aetna and suddenly we can not refill her medications at our local Wegmans pharmacy anymore, because her medications are considered "specialty" and can only be refilled at a specialty pharmacy, as if our lives are haven't been complicated enough already, we now need to go extra mile to get her medications 

Frequently asked questions about Aetna

How is Aetna rated?

Aetna has a 1.5 star rating with 23 reviews. 

When is Aetna open?

Aetna is closed now. It will open on Monday at 8:00 a.m. 

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