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AEP
- Electricity Suppliers
- Shreveport, LA
About this business
Location details
428 Travis St, Shreveport, LA, 71101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. My husband called 10 minutes ago seeking help, well he thought. The lady was extremely rude and condescending. We've been trying to pay our light bill for the last month and every service store we went to said the systems been down for months.. okay understandable. Tried through the app.. NOT working. As my husband is explaining this to lady she states " well I stay in Shreveport I haven't been having a problem paying my bill, I don't see a problem." Every problem is different, every person DOESN'T... read more
Shout out to the repair crew showing up and getting it done in south shreveport after a semi took down the power pole, thank you!
I would like to thank swepco for a outstanding job this weekend dealing with weather outages.
I paid a disconnect notice on the 9th, and on the 16th they cut off my service, said that it was another disconnect, how do you get two disconnect in the same month, and if they sent out another disconnect bill, I haven't received it. I have a son who lives with me, he's paralyzed, has seizures and has a brain tumor, he will have a seizure if he gets overheated. When I asked what was the amount of the disconnect bill they stated the same amount that I just paid. And I'm on the deferred plan which goes up every month and ever... read more
Frequently asked questions about AEP
How is AEP rated?
AEP has a 1.8 star rating with 78 reviews.
When is AEP open?
AEP is closed now. It will open at 9:00 a.m.
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