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Advocate Medical Group Primary Care
- Healthcare
- South Elgin, IL
About this business
Location details
2000 McDonald Rd Suite 220, South Elgin, IL, 60177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called multiple times to receive prescription refill. Delayed with promise to be filled which did not occur. It has been over 48 with failure to send my prescription to my phamarcy. I will note that I have an amazing primary care doctor, but communication needs work with front desk.
Made an appointment with them for 1pm today, no call. So I called them due to me needing to find a provider for my needs. I was put on hold for over 25 mins and got to speak with the “nurse” for maybe 5 mins over the course of a 30 min phone call. I asked if this is a good time cause I kept getting put on hold. She stated that it is. After going over needing to switch providers ( being high risk and having horrible communication skills with current provider) she stated that the “doctor” said we can’t accept you cause you’re ... read more
Takes all info over the phone and tells you you’re in network then tells you at the desk you’re out of network and that it will be $250 upfront after 2 months of waiting. Beyond frustrating.
Went there for an ear infection, was told i didnt have one and it was just "fluid behind the ear" and left with cough medicine and some saline solution to get rid of the congestion I had(I wasnt even coughing nor was I that congested.) Few days after the pain in my ear was so bad I couldnt sleep and was in tears because of the pain, went back and saw a different doctor who said I actually did have a ear infection and left with antibiotics. Wish I had met with the 2nd doctor the first time instead of being told it was just pr... read more
Am happy with the doctors I've seen (between Immediate Care, primary, also the PT). They all seem very genuine and caring and I felt unhurried, you can talk with them and ask questions. On the other hand I've been trying for a week to get paperwork filled for my employer for Leave of absence which was getting quite aggravating. Come to find out, since I'd seen a different Dr. for my current issue and not my primary, the paperwork was being forwarded to the primary and not the Dr I was presently seeing. All's good now that it... read more
Frequently asked questions about Advocate Medical Group Primary Care
How is Advocate Medical Group Primary Care rated?
Advocate Medical Group Primary Care has a 2.3 star rating with 10 reviews.
When is Advocate Medical Group Primary Care open?
Advocate Medical Group Primary Care is open now. It will close at 9:00 p.m.
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