Advocate Medical Group Primary Care

Brittany 

on Google

5 months ago

What an absolute nightmare of a company / division / office / practice. Advocate's focus is maximum extraction. They cram as many patients into a doctor's day as possible, and give them as little time as possible with each patient. It's impossible to ever talk to someone in the office, you're pushed to a call center. The call centers have no idea what's going on at the offices and vice versa. I've had multiple situations where the call center would book me for an appointment weeks or months in advance, then the office would ... read more

ethan 

on Google

a year ago

Believe the bad reviews. I booked a doctors appointment here with them, they didnt ask for any payment at my appointment and I didn’t recieve anything later on. OVER ONE MONTH LATER I recieve a bill in the mail for $150, I chose this doctor because they’re in my network, I didn’t expect to pay anything let alone $150, I would never have booked a regular check up for that price. And when I reached out for some clarification they took so LONG to respond they literally waited until the day my bill went to COLLECTIONS. So now be... read more

Kayte Data 

on Google

a year ago

I do not feel like an actual person at this clinic. They do not treat me like a human being. Rather, I feel like I am on an automated conveyor belt of patients they shuffle through throughout the day. They do not treat me as a human. The staff is very unorganized, does not communicate, and handles tasks very unprofessionally. As a result, I am late to work by a few hours, or have to waste what little PTO I have to make schedule appointments….only for the doctor to cancel a few hours before the actual appointment. Every appoi... read more

Ericka Carlson-Castro 

on Google

2 years ago

PLEASE do yourself a favor and avoid all Advocate offices period. Both my husband and I made appointments for yearly physicals which would have been covered 100% by insurance. Advocate found a way to charge us for two visits, one for the physical, and one for a "medical visit" because they asked about our health and prescribed medications for allergies.They claimed that the second visit was an allergy consultation, but during our appointments did not advise us that we would be charged for two visits when they started asking ... read more

Connie Gonski 

on Google

3 years ago

Dealing with this office has been a nightmare the past couple of years. They keep cancelling my appointments, sometimes without even telling me. To get my annual Medicare checkup, I had to go through 5 reschedulings. Today the receptionist hung up on me because I couldn't understand what she was saying due to conflicting things she was saying. I have spent the last 10 days trying to get a prescription refill. Still have not received the order for my mammogram, despite 3 phone calls. Doctors are fine but The administrative st... read more