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Advocate Medical Group Primary Care
- Healthcare
- Elgin, IL
About this business
Location details
1710 N Randall Rd #250, Elgin, IL, 60124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
PLEASE do yourself a favor and avoid all Advocate offices period. Both my husband and I made appointments for yearly physicals which would have been covered 100% by insurance. Advocate found a way to charge us for two visits, one for the physical, and one for a "medical visit" because they asked about our health and prescribed medications for allergies.They claimed that the second visit was an allergy consultation, but during our appointments did not advise us that we would be charged for two visits when they started asking ... read more
Dealing with this office has been a nightmare the past couple of years. They keep cancelling my appointments, sometimes without even telling me. To get my annual Medicare checkup, I had to go through 5 reschedulings. Today the receptionist hung up on me because I couldn't understand what she was saying due to conflicting things she was saying. I have spent the last 10 days trying to get a prescription refill. Still have not received the order for my mammogram, despite 3 phone calls. Doctors are fine but The administrative st... read more
Had labs taken on Friday, May 19 and the technician Cynthia was amazing! Her kindness and professionalism was beyond anything I had ever experienced before at Advocate. She listened to me and was successful in drawing my blood on the first try! Which doesn’t happen very often. Thank you Cynthia, I will forever sing your praises to whom ever will listen!
This office is amazing. So many good doctors and amazing staff. Only one thing that needs to be improved. I had a staff that decided to send me a Christmas card to promote her “Realtor Job”. I don’t even talk to her nor really know her for her to send me one. Not only did she BREAK hipaa, she also is not going to get my support for her realtor job…. Is this a medical facility or promoting side gigs?? (Jessica C. ) is her name just in case anyone else received her Christmas card and also got their private information out like... read more
Unfortunately after being very patient through all the changes. This office would highly benefit from a re start. Needing training for their administrative staff especially covering the basics such as phone edict. Such as "can you please hold", thank you. Also when your child is sick you have a very difficult time getting them taken care of and pushed off to urgent care or you will be back days later with the same ailments and then they will be sick enough to treat. The patients best interests should be a priority. Also they... read more
Frequently asked questions about Advocate Medical Group Primary Care
How is Advocate Medical Group Primary Care rated?
Advocate Medical Group Primary Care has a 2 star rating with 15 reviews.
When is Advocate Medical Group Primary Care open?
Advocate Medical Group Primary Care is closed now. It will open at 8:00 a.m.
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