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Advocate Medical Group Imaging
- Diagnostic Services
- Crystal Lake, IL
About this business
Location details
525 Congress Parkway, #110, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I came in to get my MRI disc and the women at the front desk was so rude. She took my information with an attitude then told me go take a seat. With so many imaging places I say choose one that is kind, not this place. Kindness should be a requirement for this job position.
I would give this location zero stars, if that was possible. I tried to get assistance from the receptionist. Sarah, today, in order to obtain results from a test for a family member. Sarah refused to speak clearly, or loud enough to be heard during several phone calls. She repeatedly hung up on me. The day of the test, the technicians in the back were very personable, and had great bedside manner. However, management needs to really take a good hard look at who they have at their front desk. Because they are the face of hea... read more
If I could zero stars I would. I am thoroughly disgusted. My grandmother just had a CT scan. The woman who was doing her CT scan made comments about claustrophobic and made my grandmother feel uncomfortable. Who does that? Then, having no knowledge of my grandmother’s health condition, states, “ Well some people bounce back and others don’t. Maybe you won’t and will live with this the rest of your life. And that you will just have to accept it and live with it.“ - How disgusting! This tech needs a new profession, as this is ... read more
This is for the customer service on the phone only. I looked up the center website today and did not find any indication there was a separate number to call for Central Scheduling. Your rep first answered the phone so mumbled I couldn't understand, did not introduce themselves and was audibly annoyed when reading off the number I should call. I thanked the rep, stated it was not listed on the website and apologized for being an inconvenience and then hung up on. If this is the type of customer service you are prided on, may ... read more
Frequently asked questions about Advocate Medical Group Imaging
How is Advocate Medical Group Imaging rated?
Advocate Medical Group Imaging has a 2.7 star rating with 15 reviews.
When is Advocate Medical Group Imaging open?
Advocate Medical Group Imaging is open now. It will close at 8:00 p.m.
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