Advocare Berlin Medical Associates

Anthony S 

on Google

a month ago

Always professional and very helpful staff and doctors. Susan is caring and exceptional. Blood work is done on premises. If I have one complaint it is that I call and call and nobody picks up the phone. I have had to call repeatedly for prescription refills. Susan is the main reason I keep coming back. 

Ian Thomas 

on Google

2 months ago

I'm being harassed by them. I keep getting called and I have never been to this office and I have nothing to do with this office. I called back to say hey, someone left you a wrong number and that voicemail sounds important, I'm not him, and they keep calling me back. Whoever Michael is, you need to contact Lisa back. They're not getting ahold of you, and you're missing your appointments I guess. I wouldn't trust the professionalism of this office, their record management is evidently subpar. 

Andrew Abeyta 

on Google

5 months ago

Rude customer service. Was told they no longer see sick patients and only offer telehealth for sick visits. 

Lisa McCarroll 

on Google

a year ago

Does not care about patients. People who answer the phone have no care or concern. Expect you to diagnose yourself and make decisions without clear follow up or directions from the office. Good luck getting to speak to the Doctor. The woman who answered, diagnosed me over the phone without my name or information and said thats what the dr. would tell her to tell me. Theres no concern no professionalism no nothing when dealing with this office. The women is and was an out right B!tch. I should have know something was wrong wh... read more

Anonymous 

on Google

a year ago

Does not care about patients. People who answer the phone have no care or concern. Expect you to diagnose yourself and make decisions without clear follow up or directions from the office. Good luck getting to speak to the Doctor. The woman who answered, diagnosed me over the phone without my name or information and said thats what the dr. would tell her to tell me. Theres no concern no professionalism no nothing when dealing with this office. The women is and was an out right B!tch. I should have know something was wrong wh... read more